Marisa A. Email
Head of Customer Success and Support, Go-to-Market Team (Foundation) @ Timebook Inc.
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Marisa A. Location
- London, England, GB
Marisa A. Work
- 2025 - now Head of Customer Success and Support, Go-to-Market Team (Foundation) @
- 2022 - 2025 Customer Success Team Lead @
- 2023 - 2025 Ambassador @
- 2019 - 2022 Customer Success Manager and Support Lead (Foundation) @
- 2017 - 2019 Technical Program Leader (Customer Success) @
- 2016 - 2017 Process Improvement Specialist @
- 2014 - 2016 Manufacturing Engineer @
- 2014 - 2014 Process Optimization Engineer @
- 2014 - 2014 Manufacturing Services Consultant @
- 2010 - 2012 Program Manager and Account Manager – Medical Devices @
- 2010 - 2010 Field Service Engineer Intern @
Marisa A. Education
- Cranfield University
Master of Science (M.Sc.) (Aerospace Manufacturing)
2013 - 2014 - Universidade do Minho
Master of Science (M.Sc.) (Industrial Engineering - Industrial Management)
2012 - 2014 - Instituto Superior de Engenharia do Porto
Bachelor of Engineering (B.Eng.) (Computing and Medical Instrumentation)
2007 - 2010
Marisa A. Skills
- Technical Support
- Customer Support
- Help Desk Support
- Software Project Management
- Software Implementation Management
- Customer Retention
- Renewal Retention
- Renewals
- Revenue & Profit Growth
- Growth Strategies
- Account Expansion
- Statistics
- Account Management
- Logistics Management
- Operations Research
- Lean Six Sigma
- Six Sigma Black Belt
- 3D Printing
- Laser Welding
- Project Implementation
- Artificial Intelligence (AI)
- Governance AI
- Ethics in AI
- Business Strategy
- Data Engineering
- Communication
- Project Management
- Teamwork
- Team Leadership
- Leadership
- Project Engineering
- Lean Manufacturing
- Microsoft Office
- Microsoft Excel
- Product Development
- Operations Management
- Engineering
- Supply Chain Management
- Programming
- Manufacturing Engineering
- SolidWorks
- C++
- HTML
- C
- Medical Devices
- Quality Management
- Microsoft Project
- Instrumentation
- Manufacturing
- MS Project
- Kanban
- Quality System
- PCB design
- PHP
- Iso 9000
- ISO 14001
- Continuous Improvement
- Manufacturing Operations Management
- Customer Success
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Microsoft Power BI
- Service Delivery
- KPI Dashboards
- Data Visualization
- Data Management
- Customer Experience Management
- Customer journey
- Onboarding
- CSM
- Industrial Engineering
- Program Management
- Data Analytics
- Refinery
- Building Maintenance
- NSN
- FDA
Marisa A. Summary
- Marisa A., based in London, England, GB, is currently a Head of Customer Success and Support, Go-to-Market Team (Foundation) at Timebook Inc.. Marisa A. brings experience from previous roles at Zaptic, Customer Success Collective and GE Aviation. Marisa A. holds a 2013 - 2014 Master of Science (M.Sc.) in Aerospace Manufacturing @ Cranfield University. With a robust skill set that includes Technical Support, Customer Support, Help Desk Support, Software Project Management, Software Implementation Management and more. Marisa A. has 1 emails on RocketReach.
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