Manager, Commercial Contact Centre @ (April 2023 - August 2024)
Director of Payments and Collections @ (June 2021 - February 2023)
Director, Contact Center Operations Sales, Service and Collections @ (May 2017 - June 2021)
Manager, Contact Centre Operations Canada and US Collections @ (September 2014 - May 2017)
Team Manager @ (March 2014 - September 2014)
Manager Client Services and Contact Center @ (February 2011 - January 2014)
Manager of Operations @ Gatestone (formerly Collectcorp) (January 2001 - January 2011)
Mario Menezes Education
Sheridan College
Marketing
Mario Menezes Skills
Credit
Call Center
Call Centers
Banking
Risk Management
Credit Cards
Leadership
Financial Services
Team Leadership
Operations Management
Coaching
Vendor Management
Mortgage Lending
Change Management
Customer Experience
Relationship Management
Performance Management
Quality Assurance
Process Improvement
Customer Satisfaction
CRM
Outsourcing
Customer Retention
BPO
Public Speaking
Finance
Strategy
Operations
Microsoft Office
Microsoft Word
Training
Management
Analytics
Mario Menezes Summary
Mario Menezes, based in Mississauga, ON, CA, is currently a Director, Payment Solutions Propel Holdings at Propel Holdings. Mario Menezes brings experience from previous roles at Reliance Home Comfort, Clearco and 4finance. Mario Menezes holds a Marketing @ Sheridan College. With a robust skill set that includes Credit, Call Center, Call Centers, Banking, Risk Management and more. Mario Menezes has 1 emails and 1 mobile phone numbers on RocketReach.
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