Group Leader @ World Network Services (British Airways)
Mario Lobo's Education
Linfox Logistics Australia
Kepner-Tregoe Resolve (Root Cause Analysis)
2013 - 2013
Tanner James
Prince 2 Foundation Certificate (Information Technology Project Management)
2012 - 2012
Dimension Data
ITIL 2011 (Managing Across the Lifecycle Course (DDLS) 2012)
2012 - 2012
The Art of Service
ITIL 2011 (Intermediate Planning, Protection and Optimization Course 2012)
2012 - 2012
Dimension Data
ITIL v3 (Intermediate Service Offererings and Agreements Course (DDLS) 2012)
2012 - 2012
Dimension Data
ITIL v3 (Intermediate Release, Control and Validation Course (DDLS) 2011)
2011 - 2011
Dimension Data
ITIL v3 (Intermediate Operational, Support and Analysis (DDLS) 2011)
2011 - 2011
Dimension Data
ITIL v3 (Foundation Certificate in IT Service Management (DDLS) 2011)
2007 - 2007
Mario Lobo's Skills
Service Management
Availability
Change Management
Operation
Service Improvement
Root Cause Analysis
CMDB
IT Service Management
ITIL
People Management
Mario Lobo's Summary
Mario Lobo, based in Melbourne, Victoria, Australia, is currently a Program Release Manager at Toll Group, bringing experience from previous roles at Services Australia, Swinburne University of Technology and Linfox. Mario Lobo holds a 2013 - 2013 Kepner-Tregoe Resolve in Root Cause Analysis @ Linfox Logistics Australia. With a robust skill set that includes Service Management, Availability, Change Management, Operation, Service Improvement and more, Mario Lobo contributes valuable insights to the industry. Mario Lobo has 8 emails on RocketReach.