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Mario Joy Location
Charlotte, NC, US
Mario Joy Work
Chief Customer Officer @ (April 2025 - Present)
SVP Customer Success @ (February 2024 - November 2024)
Vice President, Customer Success @ (July 2022 - December 2023)
Vice President Customer Success @ (June 2021 - February 2022)
Director, Premium Customer Success @ (August 2020 - May 2021)
Director, Customer Success, Onboarding and Tax Operations, TSheets and Payroll @ (November 2018 - August 2020)
Director, Customer Success, TSheets and Payroll @ (August 2018 - November 2018)
Director, Customer Success and Sales, TSheets @ (January 2018 - August 2018)
SVP Customer Experience and Sales @ (August 2017 - January 2018)
SVP Customer Experience @ (December 2016 - August 2017)
VP, Customer Experience @ (May 2016 - December 2016)
Advisor @ Tykes & Tech (July 2015 - August 2016)
Director, Account Management @ (November 2015 - May 2016)
VP K12 Customer Success @ (January 2014 - August 2015)
Senior Vice President, Client Care @ (January 2009 - December 2013)
Vice President, Client Care @ (January 2008 - December 2008)
Vice President Client Care @ (June 2004 - January 2008)
Manager, Customer Service and Reporting @ (January 2001 - January 2004)
Call Center Scheduling Supervisor @ (January 1999 - January 2001)
Mario Joy Education
California State University-Sacramento
Bachelor of Arts (B.A.) (Psychology)
1993-1995
Mario Joy Skills
Leadership
Renewals
Account Management
Recurring Revenue
CRM
Negotiation
Management
SaaS
Sales
Strategic Partnerships
Strategic Planning
Sales Management
Customer Service
Business Development
Strategy
Call Centers
Start-ups
Marketing
Business Strategy
Integration
Budgets
Contract Negotiation
Cloud Computing
Salesforce.com
Team Building
Enterprise Software
Call Center
Budget
Lead Generation
Solution Selling
Product Management
Sales Operations
Cross-functional Team Leadership
Training
Customer Retention
Competitive Analysis
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Cross Functional Team Leadership
Social Media
User Experience
Customer Relationship Management Crm
Software as a Service Saas
Editing
Telecommunications
Start Ups
Software as a Service
Customer Relationship Management
Mario Joy Summary
Mario Joy, based in Charlotte, NC, US, is currently a Chief Customer Officer at TadHealth. Mario Joy brings experience from previous roles at Dodge Construction Network, Hearth, ConstructSecure, Inc. and Intuit. Mario Joy holds a 1993 - 1995 Bachelor of Arts (B.A.) in Psychology @ California State University-Sacramento. With a robust skill set that includes Leadership, Renewals, Account Management, Recurring Revenue, CRM and more. Mario Joy has 3 emails and 2 mobile phone numbers on RocketReach.
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