Mario Davis Email & Phone Number
End User Support Services Manager @ Dimensional Fund Advisors
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Mario Davis Location
- Georgetown, TX, US
Mario Davis Work
- 2022 -now End User Support Services Manager @
- 2021 -2022 Change and Incident Manager @
- now Change and Incident Manager @
- 2018 -2021 Senior Manager of Governance-National Service Desk @
- now Senior Manager of Governance-National Service Desk @
- now Call Center Senior Manager - National Service Desk @
- 2016 -2018 Call Center Senior Manager - National Service Desk @
- now Senior Manager and Process Owner, Problem Management (ITIL) @
- 2015 -2016 Senior Manager and Process Owner, Problem Management (ITIL) @
- now Senior Manager, Incident and Problem Management Processes (ITIL) @
- 2013 -2015 Senior Manager, Incident and Problem Management Processes (ITIL) @
- 2012 -2013 Senior Incident Management Analyst (ITIL) @
- now Senior Incident Management Analyst (ITIL) @
- 2011 -2012 Incident and Problem Management, ITIL Compliance and Reporting @
- now Incident and Problem Management, ITIL Compliance and Reporting @
Mario Davis Education
- Cape Peninsula University of Technology
(Certificate, Radio Broadcasting)
- Harvard University
(Strategic Leadership Certificate)
- Harvard University
Certificate (Managing Yourself and Leading Others)
Mario Davis Skills
- BMC Remedy
- Incident Management
- ITIL
- SDLC
- IT Service Management
- Service Delivery
- Service Desk
- Problem Management
- Requirements Analysis
- Business Analysis
- IT Operations
- Lean IT
- Sla
Mario Davis Summary
- Mario Davis, based in Georgetown, TX, US, is currently a End User Support Services Manager at Dimensional Fund Advisors. Mario Davis brings experience from previous roles at Nomi Health and Charles Schwab. Mario Davis holds a Cape Peninsula University of Technology. With a robust skill set that includes BMC Remedy, Incident Management, ITIL, SDLC, IT Service Management and more. Mario Davis has 4 emails and 1 mobile phone numbers on RocketReach.
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