Mario Bourque's Location
Riverview, New Brunswick, Canada
Mario Bourque's Work
- Nordia Insight Analyst @ Nordia Inc.
- WFM Intraday Team Support @ Nordia Inc.
- Workforce Analyst @ Nordia Inc.
- Helpdesk Analyst @ ExxonMobil
- SSG - Ba @ RBC
- Global Workforce Analyst - Resource Planner @ Sitel UK & Ireland
- Real Time Analyst @ Sitel UK & Ireland
Mario Bourque's Education
- CompuCollege School of Business
Accounting and Computer Application ( Accounting)
1998 - 1999 - NBCC (New Brunswick Community College)
Business Administration. ( Accounting, Transportation and Business/Management)
1994 - 1997
Mario Bourque's Skills
- Workforce Management
- IEX
- Call Center
- Contact Centers
- Outsourcing
- Customer Experience
- Capacity Planning
- Operations Management
- Forecasting
- Service Delivery
Mario Bourque's Summary
Mario Bourque, based in Riverview, New Brunswick, Canada, is currently a Nordia Insight Analyst at Nordia Inc., bringing experience from previous roles at Nordia Inc., Exxonmobil and RBC. Mario Bourque holds a 1998 - 1999 Accounting and Computer Application in Accounting @ CompuCollege School of Business. With a robust skill set that includes Workforce Management, IEX, Call Center, Contact Centers, Outsourcing and more, Mario Bourque contributes valuable insights to the industry. Mario Bourque has 2 emails on RocketReach.
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