Marina Vecchio Email & Phone Number
Head of Customer Service | Customer, Billing and Credit Management @ Sorgenia
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Marina Vecchio Location
- Milan, IT
Marina Vecchio Work
- Head of Customer Service | Customer, Billing and Credit Management @ (June 2025 - Present)
- Head of Customer Management @ (January 2017 - June 2025)
- Head of Process and Reporting @ (July 2014 - December 2016)
- Innovation and Process Specialist - Customer Experience Management @ (December 2011 - July 2014)
- Consultant @ (October 2010 - December 2011)
- Knowledge Management and Business Intelligence @ (January 2007 - September 2010)
Marina Vecchio Education
- Università Bocconi
Laurea Specialistica (Economia)
2001-2006 - Liceo Classico G Carducci
Superiore (Liceo Classico)
1996-2001
Marina Vecchio Skills
- Business Process Improvement
- Requirements Analysis
- Process Optimization
- Utility
- Organizational Design
- Organizational Behavior
- Knowledge Management
- Training Delivery
- Business Process
- Project Management
- Project Delivery
- Analisi
- Fatturazione Dei Clienti
- Analisi aziendale
- Business Intelligence
- Gestione Del Servizio Clienti
- Microsoft Excel
- Interazione Con I Clienti
- Management
- Customer Management
- Social Media
- Business Analysis
- Assistenza clienti
- Analisi dei requisiti
- Customer Care
- Leadership
- User Experience
- Customer Retention
- Process Improvement
Marina Vecchio Summary
- Marina Vecchio, based in Milan, IT, is currently a Head of Customer Service | Customer, Billing and Credit Management at Sorgenia. Marina Vecchio brings experience from previous roles at Sorgenia and Ernst&Young. Marina Vecchio holds a 2001 - 2006 Laurea Specialistica in Economia @ Università Bocconi. With a robust skill set that includes Business Process Improvement, Requirements Analysis, Process Optimization, Utility, Organizational Design and more. Marina Vecchio has 1 emails and 2 mobile phone numbers on RocketReach.
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