Marija Babic Email
Director, CC Outbound
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Marija Babic Location
- Belgrade, RS
Marija Babic Work
- 2025 -now Director, CC Outbound @ Yettel Srbija
- 2016 -now Director, Customer Care and Telesales @
- 2014 -2016 Head of Customer Service Division, Serbia and Montenegro @
- 2012 -2012 Acting Customer Care Director @
- 2009 -2014 Manager, Consumer Contact Centre and Workforce Planning and Reporting @
- 2008 -2009 Back Office Manager @
- 2006 -2008 Request and Complaints Team Leader @
- 2002 -2006 Manager of Customer Manager Support Department @
- 1999 -2002 Distributer help desk coordinator @
- 1998 -1999 Call Center agent @
Marija Babic Education
- University For Trading And Banking
Bachelors (Economics)
1999-2004 - London Business School
(Marketing)
Marija Babic Skills
- Telecommunications
- Customer Service
- Planning
- Customer Relations
- Customer Satisfaction
- Call Center
- Contact Centre
- IVR
- Coaching
- Customer Experience
- Team Leadership
- Problem Solving
- Team Management
- CRM
- Call Centers
- Contact Centers
- Customer Retention
- Direct Sales
- Product Management
- Service Delivery
- Training
- Vendor Management
- VoIP
- Wireless
- Workforce Management
- Call Center Development
- GSM
- Leadership
- Management
- Mobile Devices
- Outsourcing
- Performance Management
- Project Planning
- Sales Management
- Sales Operations
- Public Speaking
- Microsoft Excel
- Business Strategy
- Sales
- Customer Relationship Management Crm
- Business Process Improvement
- Research
- Project Management
- Customer Relationship Management
Marija Babic Summary
- Marija Babic, based in Belgrade, RS, is currently a Director, CC Outbound at Yettel Srbija. Marija Babic brings experience from previous roles at Yettel.Srbija and Telenor Srbija. Marija Babic holds a 1999 - 2004 Bachelors in Economics @ University For Trading And Banking. With a robust skill set that includes Telecommunications, Customer Service, Planning, Customer Relations, Customer Satisfaction and more. Marija Babic has 1 emails on RocketReach.
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