Mariana Assis Email & Phone Number
Diretora Regional de Growth e CX, América Latina @ Workvivo
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Mariana Assis Location
- Brazil
Mariana Assis Work
- Diretora Regional de Growth e CX, América Latina @ (September 2025 - Present)
- VP Global de Customer Success e Suporte @ (September 2024 - September 2025)
- Head Global de Renovações e Programas de Customer Success @ (January 2023 - July 2024)
- Gerente executiva de Customer Success - LATAM @ (March 2021 - June 2023)
- Diretora Senior de clientes @ (April 2020 - March 2021)
- Head de Customer Success na América Latina - Linkedin Sales Solutions @ LinkedIn (September 2018 - April 2020)
- Gerente sênior de sucesso do cliente - América Latina @ LinkedIn (May 2017 - August 2018)
- PMO - América Latina @ (January 2016 - May 2017)
- Gerente de Operações e Sistemas - América Latina @ (December 2014 - January 2016)
- Gerente de Produto - América Latina @ (July 2013 - December 2014)
- Gerente de Produtos - Brasil @ (July 2012 - July 2013)
- Product Owner @ (December 2011 - July 2012)
- Gerente de projetos senior @ M Traffic Mobility (June 2011 - December 2011)
- Engenheira de Pre-Vendas @ (July 2009 - December 2010)
- Engenheira de software @ (August 2007 - July 2009)
- Analista de suporte técnico @ (March 2007 - August 2007)
- Volunteer @ Focolare Moviment (December 2005 - February 2007)
- Estágio - Engenharia de software @ (March 2005 - December 2005)
- Estágio - Suporte ao Cliente @ (January 2004 - March 2005)
- Estágio em Análise de Sistemas @ (March 2003 - January 2004)
Mariana Assis Education
- FGV - Fundação Getulio Vargas
Master's degree (Gestão de pessoas)
2019-2021 - Yale School of Management
Behavioral Sciences
2020-2020 - USP - Universidade de São Paulo
MBA (Software Engineering)
2008-2010 - Universidade São Judas Tadeu
Graduation (Sistemas de Informação)
2002-2005
Mariana Assis Skills
- Customer Success
- Leadership
- Coaching & Mentoring
- Scrum
- Pre-sales
- Business Analysis
- Mobile Applications
- Product Management
- Software Engineering
- Social Media Marketing
- Customer Retention
- Data Analysis
- User Experience (UX)
- Sales Process
- Change Management
- Customer Satisfaction
- Project Management
- MySQL
- Java
- Linux
- SQL
- UML
- PHP
- JavaScript
- Perl
- Management
- Team Management
- Cross-functional Team Leadership
- People Management
- Career Development
- Customer Marketing
- Tech-savvy
- Sales Management
- Mentoring
- Coaching
- Talent Management
- Communication
- Teamwork
- L&D
- Human Resources (HR)
- Employee Training
- Employee Learning & Development
- Training & Development
- Staff Development
- People Development
- Design Thinking
- Customer Relationship Management (CRM)
- Customer Loyalty
- Performance Management
- Solutions Marketing
- Mobile
- Requirements Analysis
- ITIL
- Sales
- Desenvolvimento de software
- Smartphones
- VAS
- Mobile Solutions
- Operations
- Blackberry
- Android
- SaaS
- Business Management
- Desenvolvimento De
- Product Development
- Software Development
- Mobile Devices
- Pre Sales
- SMS
- Integration
- LATAM
- Mobile Technology
- Shell Scripting
- iPhone
Mariana Assis Summary
- Mariana Assis, based in Brazil, is currently a Diretora Regional de Growth e CX, América Latina at Workvivo by Zoom. Mariana Assis brings experience from previous roles at Humand and Meta. Mariana Assis holds a 2019 - 2021 Master's degree in Gestão de pessoas @ FGV - Fundação Getulio Vargas. With a robust skill set that includes Customer Success, Leadership, Coaching & Mentoring, Scrum, Pre-sales and more. Mariana Assis has 2 emails and 2 mobile phone numbers on RocketReach.
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