Maria Musco's Location
Pensacola, FL, US
Maria Musco's Work
- Level III Technical Support Manager @ Clearwire
- Senior Quality Manager @ TTEC
- Senior Tech Support Manager @ Clearwire
- Tech Support Team Manager @ Clearwire
- Data Support Manager @ Nextel Partners
Maria Musco's Education
- Florida Gulf Coast University
(Computer Science)
1994 - 1998
Maria Musco's Skills
- NICE Call Recording
- Witness
- Call Miner
- Contact Store
- Performance & Leadership Management
- BPO
- Process development/enhancement
- Site Launches
- Benchmarking and performance metrics
- in-depth knowledge of customer acquisition, retention and loyalty programs
Maria Musco's Summary
Maria Musco, based in Pensacola, FL, US, is currently a Level III Technical Support Manager at Clearwire, bringing experience from previous roles at TeleTech, Clearwire and Nextel Partners. Maria Musco holds a 1994 - 1998 Florida Gulf Coast University. With a robust skill set that includes NICE Call Recording, Witness, Call Miner, Contact Store, Performance & Leadership Management and more, Maria Musco contributes valuable insights to the industry. Maria Musco has 3 emails and 1 mobile phone number on RocketReach.
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