Maria Lyra Email
ServiceNow Business Process Consultant @ Workpact
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Maria Lyra Location
- Calgary, AB, CA
Maria Lyra Work
- ServiceNow Business Process Consultant @ (February 2026 - Present)
- Co-Founder @ (March 2024 - Present)
- ServiceNow Business Process Consultant @ Aoop - an NTT DATA Company (January 2024 - February 2026)
- ServiceNow Business Analyst II @ (July 2023 - January 2024)
- ServiceNow Business Analyst I @ (November 2022 - July 2023)
- Coordinating Lawyer @ (November 2019 - August 2022)
- Lawyer @ (March 2017 - November 2019)
- Lawyer @ (May 2016 - March 2017)
- Legal intern @ (March 2013 - March 2015)
- Legal intern @ (January 2012 - December 2012)
Maria Lyra Education
- Southern Alberta Institute of Technology (SAIT)
Diploma (Information Technology Services)
2024-2026 - Estácio
Análise e desenvolvimento de sistemas (Tecnologia da Informação)
2022-2024 - Escola Brasileira de Direito
Pós-graduação Lato Sensu - Especialização (Direito do consumidor)
2019-2021 - Universidade Federal de Pernambuco
Bacharelado (Law)
2010-2015
Maria Lyra Skills
- Agile Methodologies
- Análise de dados
- Análise de requisitos
- Análise funcional
- Atendimento ao cliente
- Capacidade de organização
- Cibersegurança
- Ciclo de vida de produto
- Comunicação
- Comunicação interpessoal
- Confluence
- Cooperação
- Documentação
- Documentação técnica
- Especificações de requisitos
- Experiência do usuário (UX)
- Gerenciamento de backlog
- Gestão de produtos
- Gestão de projetos
- Gestão de tempo
- Gestão ágil de projetos
- HR Service Delivery
- Habilidades analíticas
- ITSM
- Information Systems
- Inglês
- Liderança
- Liderança ágil
- Melhoria de processos
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Negociação
- Planejamento estratégico
- Resolução de problemas
- Scrum
- ServiceNow
- Software Development
- Software Testing
- Sprints
- Stakeholder Management
- Team Leadership
- Tecnologia da informação
- Trabalho em equipe
- Visão do cliente
- Voice of the Customer
Maria Lyra Summary
- Maria Lyra, based in Calgary, AB, CA, is currently a ServiceNow Business Process Consultant at Workpact. Maria Lyra brings experience from previous roles at NowGirls, Aoop - an NTT DATA Company and Capgemini. Maria Lyra holds a 2024 - 2026 Diploma in Information Technology Services @ Southern Alberta Institute of Technology (SAIT). With a robust skill set that includes Agile Methodologies, Análise de dados, Análise de requisitos, Análise funcional, Atendimento ao cliente and more. Maria Lyra has 1 emails on RocketReach.
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