Maria Kallergi Email
Commercial Excellence Group Director @ OB Streem
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Maria Kallergi Location
- Pireas, GR
Maria Kallergi Work
- Commercial Excellence Group Director @ (October 2026 - Present)
- Customer Experience Director @ (October 2024 - Present)
- Head of Customer Excellence and Experience @ (July 2023 - October 2024)
- Customer Experience Manager @ (December 2019 - July 2023)
- Human Resources Manager @ (July 2017 - September 2019)
- HR and CX Consultant and Professional Trainer and Facilitator @ Freelancer (December 2013 - July 2017)
- Manager - Customer Service Systems Development , CS Process Management and Project Management @ (January 2011 - June 2013)
- Manager- Telesales logistics and administration @ (October 2009 - February 2011)
- Project Manager - Speech IVR @ (April 2007 - October 2007)
- Political and Communication Advisor @ European Parliament (July 2004 - January 2007)
- Manager- Subscription and Credit Check-COSMOTE Telecommunications S.A. @ (January 2002 - July 2004)
- Team Leader- Subscription and Credit Check- Cosmote Telocommunications S.A. @ (November 1997 - January 2002)
Maria Kallergi Education
- Athens University of Economics and Business
Master of Science - MS (Services Management / CX Management)
2024-2026 - Ethnikon kai Kapodistriakon Panepistimion Athinon
Post Graduate Certificate (Effective Communication and NeuroLinguistic Programming)
2014-2014 - Ethnikon kai Kapodistriakon Panepistimion Athinon
Post Graduate Certificate (Entrepreneurship in education)
2014-2014 - Hellenic Management Association
Post Graduate Diploma (Human Resources Management)
2006-2008 - Ethnikon kai Kapodistriakon Panepistimion Athinon
Bachelor's degree (School of Philosophy - Faculty of Philology)
Maria Kallergi Skills
- Analysis
- B2B
- Business Analysis
- Business Planning
- Business Strategy
- Business Transformation Programmes
- CRM
- Call Centers
- Change Management
- Communication
- Communication Training
- Competitive Analysis
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Self Service
- Customer Service
- Decision-Making
- Employee Relations
- Facilitation
- HR Consulting
- HR Management
- Human Resources (HR)
- International Law
- Leadership
- Learning Strategies
- Management
- Mobile Communications
- Mobile Devices
- Negotiation
- Operations Management
- People Management
- Performance Management
- Personnel Management
- Problem Solving
- Process Improvement
- Product Management
- Product Marketing
- Project Management
- Project Planning
- Recruiting
- Sales Operations
- Strategic Planning
- Strategic Project Management
- Strategy
- System Development
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Training
- Training & Development
- Voice of the Customer
- Workable Solutions
Maria Kallergi Summary
- Maria Kallergi, based in Pireas, GR, is currently a Commercial Excellence Group Director at OB Streem. Maria Kallergi brings experience from previous roles at OB Streem, Kotsovolos-Κωτσόβολος and ARKAS Hellas Group. Maria Kallergi holds a 2024 - 2026 Master of Science - MS in Services Management / CX Management @ Athens University of Economics and Business. With a robust skill set that includes Analysis, B2B, Business Analysis, Business Planning, Business Strategy and more. Maria Kallergi has 2 emails on RocketReach.
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