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Maria Croft Location
Spring, TX, US
Maria Croft Work
2015 -now Contact Center Director @
2014 -2015 Acting Director, Contact Center @
2013 -2014 Service Desk Manager @
2011 -2013 Contact Center Supervisor @
2010 -2011 Instructional Technologist I @
2007 -2010 Coordinator I, Academic and Special Event Room Scheduler @
2006 -2007 Specialist IV, Service Desk @
2005 -2006 Information Service Technician (Part-Time) @
2002 -2005 Microcomputer Specialist I (Part-Time) @
Maria Croft Education
University of Houston-Downtown
Bachelor of Applied Science (BASc) (Psychology)
2005-2012
Lone Star College
Associate of Science (A.S.) (Microsoft Networking)
2002-2004
Maria Croft Skills
Troubleshooting
Call Center
CAD
Software Documentation
Customer Service
ServiceNow System Administrator
Call Centers
Learning Management Systems
Distance Learning
Desire2Learn
Group Policy
Technical Support
VPN
Cisco Call Manager
PeopleSoft
Remote User Support
Help Desk Support
Cisco Technologies
Remote Desktop
Training
Active Directory
System Administration
Leadership
Computer Hardware
Management
Human Resources
Enterprise Software
Service Desk
Networking
E-Learning
Windows 7
SharePoint
Information Technology
Disaster Recovery
Servers
VMware
Windows XP
LAN-WAN
IT Management
Operating Systems
Instructional Design
Microsoft Exchange
ITIL
E Learning
Lan Wan
Maria Croft Summary
Maria Croft, based in Spring, TX, US, is currently a Contact Center Director at Lone Star College. Maria Croft brings experience from previous roles at Lone Star College. Maria Croft holds a 2005 - 2012 Bachelor of Applied Science (BASc) in Psychology @ University of Houston-Downtown. With a robust skill set that includes Troubleshooting, Call Center, CAD, Software Documentation, Customer Service and more. Maria Croft has 2 emails and 2 mobile phone numbers on RocketReach.
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