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Maria Cheung Location
Sydney, NSW, AU
Maria Cheung Work
Head of Retail Operations, Credit @ (November 2021 - Present)
Head of Wine and Retail Operations, Qantas Loyalty @ (July 2020 - September 2021)
Non Executive Director - Qantas Superannuation LTD @ (March 2020 - August 2021)
Head of Strategic Development, Service Delivery and Operations, Qantas Loyalty @ (August 2015 - July 2020)
Senior Manager Business Development, qantas.com and Contact Centres @ (July 2014 - August 2015)
Manager Business Performance, Strategy and Innovation - qantas.com and Contact Centres @ (July 2011 - June 2014)
Manager International Direct Channels @ (January 2006 - January 2011)
Manager Contact Centre Service Automation @ (October 2003 - May 2006)
National Systems Development Manager, Business Travel @ (April 2000 - October 2003)
Human Resources Manager @ (April 1999 - April 2000)
Maria Cheung Education
Macquarie Graduate School of Management
Master of Business Administration
2005-2008
Australian Institute of Company Directors
Maria Cheung Skills
Airlines
Airports
Amadeus
Analytical Skills
Aviation
Banking Operations
Business Development
Business Process Improvement
Business Strategy
Business Transformation
Change Management
Commercial Aviation
Customer Contact
Customer Experience
Customer Service
Customer Service Operations
Customer-focused Service
Flights
Leadership
Management
Online Travel
Operations Management
Outsourcing
People Management
Process Improvement
Project Delivery
Project Management
Retail
Sabre
Sales
Service Operations
Stakeholder Management
Strategy
Team Leadership
Ticketing
Travel Management
Vendor Management
Maria Cheung Summary
Maria Cheung, based in Sydney, NSW, AU, is currently a Head of Retail Operations, Credit at Macquarie Group. Maria Cheung brings experience from previous roles at Qantas. Maria Cheung holds a 2005 - 2008 Master of Business Administration @ Macquarie Graduate School of Management. With a robust skill set that includes Airlines, Airports, Amadeus, Analytical Skills, Aviation and more. Maria Cheung has 2 emails and 1 mobile phone numbers on RocketReach.
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