Maria Bocos Email
Project Manager @ ICON Multimedia
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Maria Bocos Location
- Madrid, ES
Maria Bocos Work
- 2025 -now Project Manager @
- 2020 -2024 L1 Service Desk Technician @
- 2020 -2024 L1 Service and Support Desk Techician @
- 2018 -2019 Customer Service Specialist @
- 2018 -2019 Customer Service Representative @
- 2018 -2018 Customer Service Manager @
- 2018 -2018 Responsable de la Atención al Cliente @
- 2017 -2018 Customer Service Desk @
- 2017 -2018 Servicio de atención al cliente @
- 2012 -2015 EMEA Customer Service and Support Coordinator @
- 2012 -2015 Coordinadora del Servicio de Atención y Soporte al Cliente a nivel EMEA @
- 2008 -2012 Quality Supervisor @
- 2008 -2012 Responsable de Calidad @
- 2005 -2008 Italian Customer Service and Support Agent @
- 2005 -2005 Insurance Customer Service Representative @
- 2005 -2005 Agente del servicio de atención al cliente @
- 2003 -2003 Asistente personal @ Araldo de Luca
- 2003 -2003 Assistant @ Araldo de Luca
- 2000 -2003 Supervisor assistant for Consumer Customers @
- 2000 -2003 Firma autorizada (asistente de apoderado) @
- 1999 -2000 Customer Service in Consumer department @
- 1999 -2000 Agente de créditos al consumo @
Maria Bocos Education
- Centro de Formación de la Cámara de Comercio de Madrid
Atención al cliente/consumidor/usuario (Gestión de la atención al cliente)
2017-2017 - Nuestra Señora del Pilar
- Universidad Complutense de Madrid
Licenciatura en Historia del Arte
Maria Bocos Skills
- Microsoft Office
- Liderazgo de equipos
- Staroffice
- Coordination
- Quality Management
- Customer Service
- Linux
- Estrategia empresarial
- Oracle
- Microsoft Excel
- Centro de datos
- Preventas
- Microsoft Windows
- IT Service Management
- Calidad De Servicio
- Experiencia del cliente
- Excelencia Operativa
- Control de calidad
- Lidera
- Customer Experience
- Ley Del Consumidor
- Microsoft Outlook
- Normas ISO
Maria Bocos Summary
- Maria Bocos, based in Madrid, ES, is currently a Project Manager at ICON Multimedia. Maria Bocos brings experience from previous roles at Elisa Videra, MVC Videra, Chep - Brambles and CHEP. Maria Bocos holds a 2017 - 2017 Atención al cliente/consumidor/usuario in Gestión de la atención al cliente @ Centro de Formación de la Cámara de Comercio de Madrid. With a robust skill set that includes Microsoft Office, Liderazgo de equipos, Staroffice, Coordination, Quality Management and more.
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