Maria Bocos Email
Project Manager @ ICON Multimedia
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Maria Bocos Location
- Madrid, ES
Maria Bocos Work
- Project Manager @ (July 2025 - Present)
- L1 Service Desk Technician @ (March 2020 - April 2024)
- L1 Service and Support Desk Techician @ (March 2020 - April 2024)
- Customer Service Specialist @ (October 2018 - July 2019)
- Customer Service Representative @ (October 2018 - July 2019)
- Customer Service Manager @ (March 2018 - August 2018)
- Responsable de la Atención al Cliente @ (March 2018 - August 2018)
- Customer Service Desk @ (August 2017 - February 2018)
- Servicio de atención al cliente @ (August 2017 - February 2018)
- EMEA Customer Service and Support Coordinator @ (August 2012 - August 2015)
- Coordinadora del Servicio de Atención y Soporte al Cliente a nivel EMEA @ (August 2012 - August 2015)
- Quality Supervisor @ (April 2008 - July 2012)
- Responsable de Calidad @ (April 2008 - July 2012)
- Italian Customer Service and Support Agent @ (May 2005 - April 2008)
- Insurance Customer Service Representative @ (January 2005 - May 2005)
- Agente del servicio de atención al cliente @ (January 2005 - May 2005)
- Asistente personal @ Araldo de Luca (February 2003 - October 2003)
- Assistant @ Araldo de Luca (February 2003 - October 2003)
- Supervisor assistant for Consumer Customers @ (October 2000 - January 2003)
- Firma autorizada (asistente de apoderado) @ (October 2000 - January 2003)
- Customer Service in Consumer department @ (April 1999 - September 2000)
- Agente de créditos al consumo @ (April 1999 - September 2000)
Maria Bocos Education
- Centro de Formación de la Cámara de Comercio de Madrid
Atención al cliente/consumidor/usuario (Gestión de la atención al cliente)
2017-2017 - Nuestra Señora del Pilar
- Universidad Complutense de Madrid
Licenciatura en Historia del Arte
Maria Bocos Skills
- Microsoft Office
- Liderazgo de equipos
- Staroffice
- Coordination
- Quality Management
- Customer Service
- Linux
- Estrategia empresarial
- Oracle
- Microsoft Excel
- Centro de datos
- Preventas
- Microsoft Windows
- IT Service Management
- Calidad De Servicio
- Experiencia del cliente
- Excelencia Operativa
- Control de calidad
- Lidera
- Customer Experience
- Ley Del Consumidor
- Microsoft Outlook
- Normas ISO
Maria Bocos Summary
- Maria Bocos, based in Madrid, ES, is currently a Project Manager at ICON Multimedia. Maria Bocos brings experience from previous roles at Elisa Videra, MVC Videra, Chep - Brambles and CHEP. Maria Bocos holds a 2017 - 2017 Atención al cliente/consumidor/usuario in Gestión de la atención al cliente @ Centro de Formación de la Cámara de Comercio de Madrid. With a robust skill set that includes Microsoft Office, Liderazgo de equipos, Staroffice, Coordination, Quality Management and more.
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