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Maria Author Location
Denver, CO, US
Maria Author Work
Skype for Business Support Engineer Tier 2 and 3 @ (August 2018 - Present)
Microsoft Skype Systems Administrator @ (January 2018 - August 2018)
Infrastructure Engineer @ (December 2012 - December 2017)
Voip Technical Support @ (June 2012 - September 2012)
Skype Connect Technical Support @ (February 2011 - September 2011)
Tier1 Tech Support @ (December 2010 - February 2011)
IT Communications Analyst @ (January 2008 - January 2009)
Telephony Support Specialist @ (August 1997 - January 2008)
Maria Author Education
Colorado Technical University
Associate of Arts
Dale Carnegie Training
International Air Academy
September School
University of Colorado
Maria Author Skills
Voice over IP (VoIP)
Skype for Business
Cisco VoIP
Lync
Avaya ASA
Mitel 3300
Troubleshooting
Telecommunications
Aspect ACD
Cisco ACD
Management
System Administration
Training
Inventory Management
Customer Service
Technical Support
PeopleSoft
Customer Satisfaction
Forecasting
Wireless
Maria Author Summary
Maria Author, based in Denver, CO, US, is currently a Skype for Business Support Engineer Tier 2 and 3 at Ecf Data. Maria Author brings experience from previous roles at Denovo Ventures LLC, Level 3 Communications, Apex Systems and Experis. Maria Author holds a Associate of Arts @ Colorado Technical University. With a robust skill set that includes Voice over IP (VoIP), Skype for Business, Cisco VoIP, Lync, Avaya ASA and more. Maria Author has 1 emails and 1 mobile phone numbers on RocketReach.
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