Head of Operations with FCA Approvals for SMF3 @ (November 2013 - June 2020)
Collections Manager @ (September 2009 - October 2013)
Trace Manager @ (January 2002 - January 2009)
Operations Administration and Client Relationship Manager @ Meridian Recoveries (November 1998 - September 2002)
Production and Performance Manager: Letsure Contract @ (January 1995 - January 1998)
Trace Supervisor @ (January 1988 - January 1995)
Trace Agent @ (January 1987 - January 1988)
Margo Kidd Education
Greenwood Academy
Margo Kidd Skills
Performance Management
Performance Improvement
People Development
Debt Management
Call Centers
Operational Excellence
Management
Client Relations Skills
Team Leadership
Consumer Debt
Leadership Development
Team Management
Recoveries
Operations Management
Manage Client Relationships
Maintaining Strong Client Relationships
Key Client Relationships
Procedure Development
Recruiting
Disciplinary & Grievance Procedures
Communication Skills
Deadline Driven
Customer Experience
Growth Management
Debt Settlement
CRM
Strategy
Leadership
Business Development
Risk Management
Financial Services
Disciplinary And Grievance Procedures
Contact Centers
Business Strategy
Margo Kidd Summary
Margo Kidd, based in Irvine, GB, is currently a Chief Operating Officer (Director) at Xcel Group Ltd. Margo Kidd brings experience from previous roles at Xcel Group Ltd, XFSLimited | The Cashflow Xperts and Opos Limited. Margo Kidd holds a Greenwood Academy. With a robust skill set that includes Performance Management, Performance Improvement, People Development, Debt Management, Call Centers and more. Margo Kidd has 2 mobile phone numbers on RocketReach.
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