Margiel J. Email
Information Technology Operations Analyst (NOSC Analyst) @ MSM Technology
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Margiel J. Location
- New Orleans, LA, US
Margiel J. Work
- 2024 -now Information Technology Operations Analyst (NOSC Analyst) @
- 2023 -2024 ServiceNow Admin and Incident Manager – Tier 3 @
- 2018 -2022 Information Technology Help Desk Analyst @
- 2022 -2024 Security Executive Coordinator @
- 2023 -2023 Information Technology Officer @ Leidos (Contractor)
- 2023 -2024 ServiceNow System Administrator @
- 2019 -2023 Incident Manager @ AECOM Technologies
- 2018 -2022 ServiceNow Incident Manager – Tier 2 @
- 2018 -2022 Service Desk Agent @ Amentum Technologies
- 2015 -2019 Logistics Specialist @
Margiel J. Education
- The University of Southern Mississippi
Bachelor of Applied Science - BASc (Computer Software Engineering)
2026-2027 - Pearl River Community College
Associate of Arts and Sciences (Business Administration and Management, General)
2016-2018 - The University of Southern Mississippi
Bachelor of Science (Computer Science)
2011-2013
Margiel J. Skills
- Analytics
- ServiceNow Administration
- Domain Name System (DNS)
- Servers
- Incident Management
- Tanium
- Splunk
- Database Administration
- IT Service Delivery
- Service Desk
- Microsoft Exchange
- Windows 7
- Python (Programming Language)
- SQL
- Help Desk Support
- Active Directory
- Hardware
- Team Management
- Data Management
- Data Analysis
- Data Entry
- Negotiation
- Administration
- Teamwork
- Cross-functional Team Leadership
- Customer Experience
- Customer Support
- Sales
- Information Security
- Technical Support
- Information Technology
- Strategic Planning
- Customer Service
- Security
- Problem Solving
- Troubleshooting
- Customer Satisfaction
- Networking
- Account Management
- Analytical Skills
- Accounting
- Software as a Service (SaaS)
- Microsoft Office
- Apple Certified
- Mac
- Computer Networking
- Microsoft Excel
- IT Service Management
- Serverless Computing
- Knowledge Management
- Data Science
Margiel J. Summary
- Margiel J., based in New Orleans, LA, US, is currently a Information Technology Operations Analyst (NOSC Analyst) at MSM Technology. Margiel J. brings experience from previous roles at Leidos, Amentum, Naval Oceanographic Office and Leidos (Contractor). Margiel J. holds a 2026 - 2027 Bachelor of Applied Science - BASc in Computer Software Engineering @ The University of Southern Mississippi. With a robust skill set that includes Analytics, ServiceNow Administration, Domain Name System (DNS), Servers, Incident Management and more.
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