Margaret Munro Email & Phone Number
Chief Information Officer @ mcrIT
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Margaret Munro Location
- Sydney, NSW, AU
Margaret Munro Work
- Chief Information Officer @ (January 2016 - Present)
- Telephony and Contact Centre Architect and Pre-Sales Design, Programme Manager and Install Engineer @ (January 1988 - January 2002)
- Project Consultant @ (August 2015 - December 2015)
- Head of Operations and Support @ Gen-i (April 2013 - December 2014)
- Products and Services Portfolio Manager @ Gen-i (July 2011 - April 2013)
- Service Line Manager – Customer Interaction Services @ Gen-i (July 2005 - June 2011)
- Manager, Contact Centre Solution Design @ Telecom New Zealand Australia (TCNZA) (July 2002 - June 2005)
Margaret Munro Education
- The University of Waikato
- University of Waikato
Margaret Munro Skills
- Managed Services
- Pre-sales
- Solution Architecture
- Service Delivery
- Vendor Management
- Stakeholder Management
- Team Management
- Service Management
- Project Delivery
- ITIL
- IT Service Management
- Management
- Unified Communications
- Telecommunications
- Contact Centers
- Networking
- System Deployment
- Cloud Computing
- IT Operations
- Outsourcing
- Security
- Call Centers
- Incident Management
- WAN
- IVR
- Telephony
- Integration
- Business Development
- Sla
- Sales Process
- Contract Negotiation
- Professional Services
- IT Management
- Call Center
- Project Portfolio Management
- Business Process
- IT Outsourcing
- Change Management
- P&L Budget Management
- ROI Optimization
- Cost Benefit
- Business Systems Consulting
- Contract Management
- Strategy
- Service-Level Agreements (SLA)
- Pre Sales
Margaret Munro Summary
- Margaret Munro, based in Sydney, NSW, AU, is currently a Chief Information Officer at mcrIT. Margaret Munro brings experience from previous roles at TELECOM CORPORATION OF NEW ZEALAND LIMITED, IR and Gen-i. Margaret Munro holds a The University of Waikato. With a robust skill set that includes Managed Services, Pre-sales, Solution Architecture, Service Delivery, Vendor Management and more. Margaret Munro has 2 emails and 1 mobile phone numbers on RocketReach.
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