Marda Swartz Email & Phone Number
Director Information and Digital Services @ NSW Ambulance
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Marda Swartz Location
- Sydney, NSW, AU
Marda Swartz Work
- Director Information and Digital Services @ (September 2026 - Present)
- A and Director Information and Digital Services @ (December 2025 - September 2026)
- Associate Director - ICT Partnership and Performance @ (September 2019 - December 2025)
- Service Delivery Manager and Service Transition Manager @ (October 2018 - September 2019)
- IT Service Delivery Manager @ (January 2018 - September 2018)
- Service Lead @ (June 2017 - December 2017)
- IT Customer Service Manager @ (November 2015 - June 2017)
- IT Relationship Manager @ (February 2014 - October 2015)
- Technical Account Manager\IT Business Relationship Manager (contract) @ (July 2012 - February 2014)
- Service Delivery Manager @ (March 2012 - July 2012)
- Customer Delivery Manager @ (May 2011 - March 2012)
- Service Delivery Manager @ Datacom Queensland (November 2010 - May 2011)
- Service Delivery Manager @ (July 2009 - November 2010)
- Service Delivery Manager @ (December 2008 - July 2009)
- Service Delivery Manager @ (March 2007 - December 2008)
- Team Leader, Server Management @ (June 2005 - March 2007)
- Helpdesk @ Unisys NZ LTD (April 2004 - June 2005)
Marda Swartz Education
- Victoria University of Wellington
Post-Grad Diploma: Information Management (Information Management)
2005-2008 - University of the Free State
B.PROC (Law)
1991-1994
Marda Swartz Skills
- IT Strategy
- Stakeholder Management
- IT Outsourcing
- Service Desk
- ITIL
- Itil Intermediate Cert in Service Strategy
- Incident Management
- Telecommunications
- Vendor Management
- IT Operations
- ITIL Implementation
- Change Management
- IT Management
- Customer Service
- Sla
- Service Management
- PRINCE2
- Itil Intermediate Cert in Service Design
- Outsourcing
- Itil Intermediate Cert in Continual Service Improvement
- Service Improvement
- Service Delivery
- Problem Management
- Water
- Project Delivery
- IT Service Management
Marda Swartz Summary
- Marda Swartz, based in Sydney, NSW, AU, is currently a Director Information and Digital Services at NSW Ambulance. Marda Swartz brings experience from previous roles at NSW Ambulance, NSW Department of Education and Department of Justice NSW. Marda Swartz holds a 2005 - 2008 Post-Grad Diploma: Information Management in Information Management @ Victoria University of Wellington. With a robust skill set that includes IT Strategy, Stakeholder Management, IT Outsourcing, Service Desk, ITIL and more. Marda Swartz has 2 emails on RocketReach.
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