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Marcus Wheelwright Location
Portland, OR, US
Marcus Wheelwright Work
Vice President Customer Success, Americas @ (September 2022 - Present)
Manager Support Engineering @ (January 2021 - September 2022)
Vice President, Americas Services and Support @ (January 2017 - September 2020)
Director, Americas Services and Support @ (May 2011 - January 2017)
Director, Global Quality @ (July 2005 - May 2011)
Manager, Customer Service and Customer Service Quality @ (May 2003 - July 2005)
Senior Technical Support Engineer @ (September 2000 - May 2003)
Satellite and Automation Systems Coordinator @ (June 2000 - September 2000)
Master Control Manager @ (January 2000 - June 2000)
Digital Master Control Coordinator @ (August 1995 - January 2000)
Marcus Wheelwright Education
Westminster University
MBA (Technology)
2003-2003
University of Utah
BS (Organizational Communication)
1994-1996
University of Cambridge
General (General)
1996-1996
Salt Lake Community College
LE (Mass Communcation)
1992-1994
Marcus Wheelwright Skills
Change Management
Project Management
Cross-functional Team Leadership
Digital Video
Business Process
Broadcast Television
Streaming Media
Integration
Quality Management
Strategy
Continuous Improvement
Product Development
Television
Strategic Planning
Service Management
Analysis
Project Planning
Customer Relationship Management (CRM)
Broadcasting
Budgets
Quality System
Budgeting
Technical Support
Channel Partners
Customer Success
Professional Services
IPTV
SharePoint
Salesforce.com
Executive Management
Team Leadership
Management
Training
Leadership
Strategic Partnerships
Communication
Negotiation
Coaching
Broadcast Engineering
Digital Asset Management
VOD
Process Improvement
Process Design
Customer Service
Broadcast
Engineering
Video
Software Documentation
Quality Assurance
CRM
Satellite
Support
Cross Functional Team Leadership
Marcus Wheelwright Summary
Marcus Wheelwright, based in Portland, OR, US, is currently a Vice President Customer Success, Americas at RIEDEL Communications. Marcus Wheelwright brings experience from previous roles at AWS Elemental, an Amazon Web Services Company and Grass Valley, a Belden Brand. Marcus Wheelwright holds a 2003 - 2003 MBA in Technology @ Westminster University. With a robust skill set that includes Change Management, Project Management, Cross-functional Team Leadership, Digital Video, Business Process and more. Marcus Wheelwright has 2 emails and 1 mobile phone numbers on RocketReach.
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