Marcus Thompson Email
General Manager - Customer Transformation @ Kytec (AU)
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Marcus Thompson Location
- Melbourne, VIC, AU
Marcus Thompson Work
- 2026 -now General Manager - Customer Transformation @
- 2021 -2026 Practice Manager - Contact Centres and CX @
- 2019 -2021 WFM and CX Consultant @
- 2017 -2019 Workforce Planning Manager @
- 2017 -2017 Dialler and Workforce Planning Manager @
- 2015 -2017 Head Of Workforce Planning @
- 2012 -2015 Performance Manager - Shared Services @
- 2010 -2012 Forecasting Lead @
- 2007 -2010 Forecast and Resource Planner for Sensis 1234 @
- 2003 -2007 Rostering Co-ordinator @
Marcus Thompson Education
- Holmesglen
Adv. Diploma (Criminal Justice)
2002-2003 - Mazenod College 1996-2001
Marcus Thompson Skills
- Workforce Management
- Forecasting
- Inbound
- Budgeting
- Predictive Dialers
- IEX Total View
- Back Office
- Resource Management
- Contact Centers
- Avaya
- Call Centers
- Outsourcing
- Inbound Marketing
- Business Process Improvement
- Stakeholder Management
- BPO
- Process Improvement
- Business Analysis
- Project Delivery
- Team Leadership
- Salesforce.com
- Data Analytics
- Sales
- Management
- Change Management
- Human Resources
- Strategic Planning
- Microsoft Office
- Microsoft Excel
- Training
- Project Planning
Marcus Thompson Summary
- Marcus Thompson, based in Melbourne, VIC, AU, is currently a General Manager - Customer Transformation at Kytec. Marcus Thompson brings experience from previous roles at Kytec (AU), Momentum Energy and illion. Marcus Thompson holds a 2002 - 2003 Adv. Diploma in Criminal Justice @ Holmesglen. With a robust skill set that includes Workforce Management, Forecasting, Inbound, Budgeting, Predictive Dialers and more. Marcus Thompson has 2 emails on RocketReach.
Looking for a different Marcus Thompson?
Find contact details for 700 million professionals.
Others Named Marcus Thompson
Marcus Thompson
CEO
Dayton, OH, US
Marcus Thompson
Technical Director
England, United Kingdom
Marcus Thompson
Lead Columnist
Oakland, CA, US
Marcus Thompson
Co-Founder
Vancouver, WA, US
Marcus Thompson
Chief Operating Officer
Miami, FL, US
Top Kytec (AU) Employees
Lulu Dowell
CMO
Sydney, NSW, AU
Jasper Liang
Collaboration Consultant
Melbourne, VIC, AU
David Okulicz
Chief Executive Officer
Melbourne, VIC, AU
Martial Renoult
Head of Customer Success
Melbourne, VIC, AU
Nick Valos
NSW Sales Manager
New South Wales, Australia
Ashley Woodcroft
Head of Marketing
Sydney, NSW, AU
Marcus Thompson
General Manager - Customer Transformation
Melbourne, VIC, AU
Nick McDonald
Business Development Manager
Melbourne, VIC, AU
Tom Ellison
Business Development Manager
Sydney, NSW, AU
David Okulicz
Managing Director
Melbourne, Victoria, Australia
Amy Sussich
Personal Assistant
South Melbourne, VIC, AU
Gladys Bucaneg
Salesforce Developer
Manila, Philippines
Shav Palancian
Financial Controller
Melbourne, VIC, AU
Onkar Mahajan
CX Solutions Consultant
Melbourne, VIC, AU
Renae Fogarty
Customer Success Manager
Australia
Ganesh Shanmugam
Cloud Engineer
Melbourne, VIC, AU
Maddie Weller
Sales Representative
Perth, WA, AU
Jessica Mills
Account Executive
Sydney, NSW, AU
Lakshan Randeep
Senior Infrastructure and Cloud Engineer
Melbourne, VIC, AU
Raz Raslan
Principal Consultant
Melbourne, VIC, AU
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co