Vice President of Customer Experience Strategy @ PhonePe
5 free lookup(s). No credit card required.
Marcus Terry Location
Bengaluru, KA, IN
Marcus Terry Work
2019 -
now Vice President of Customer Experience Strategy @
2016 -
2019 Director - Global Head of Member Success and Safety Operations @
2013 -
2016 Director, Customer Advocacy and Head of Global Customer Operations, India @
2012 -
2013 Director - Seller Success and Support @ Flipkart
2011 -
2012 Director, Customer Support @ Flipkart
2010 -
2011 Senior Manager, Customer Support @ Flipkart
2006 -
2010 Senior Manager, Account Management and Customer Service @ Vendio Inc
2002 -
2006 Senior Manager, Customer Support @
2000 -
2002 Customer Service Representative and Team Leader @ CCubed Solutions
Marcus Terry Education
Annamalai University 2003
-
2006
Madras Christian College 1997
-
2000
Doveton Corrie 1989
-
1997
Marcus Terry Skills
Project Management
Customer Retention
Transition Management
Account Management
Customer Satisfaction
Product Management
Team Building
CRM
Customer Service
SaaS
E-commerce
BPO
Team Management
Team Leadership
Start-ups
Business Analysis
Training
Business Planning
Business Development
Leadership
Customer Experience
Outsourcing
Program Management
Performance Management
Key Account Management
Strategy
Call Centers
Cross-functional Team Leadership
Sales Operations
Analytics
Change Management
Business Strategy
Management
Sales
Recruiting
Competitive Analysis
Vendor Management
Telecommunications
Service Delivery
Operations Management
Process Improvement
Cloud Computing
MIS
Strategic Partnerships
Pre-sales
Employee Engagement
Enterprise Software
Workforce Management
Business Process Improvement
Customer Oriented
E Commerce
Start Ups
Operations
Cross Functional Team Leadership
Pre Sales
Customer Advocacy
Thought Leadership
Operational Efficiency
Strategic Thinking
Customer Engagement
Contact Center Strategy
Marcus Terry Summary
Marcus Terry, based in Bengaluru, KA, IN, is currently a Vice President of Customer Experience Strategy at PhonePe. Marcus Terry brings experience from previous roles at LinkedIn and Flipkart. Marcus Terry holds a 2003 - 2006 Annamalai University. With a robust skill set that includes Project Management, Customer Retention, Transition Management, Account Management, Customer Satisfaction and more. Marcus Terry has 2 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.