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Marcus Salem Location
Malmö, SE
Marcus Salem Work
Head of Customer Service Center @ (October 2023 - Present)
Head of Support Solutions @ (September 2022 - October 2023)
Manager Customer Operations B2B @ (June 2020 - September 2022)
Manager Customer Operations B2C @ (June 2016 - June 2020)
Site Manager Customer Operations @ (March 2015 - June 2016)
Senior Manager Customer Relations - Nordics and Benelux @ (January 2014 - March 2015)
Manager Customer Relations @ (September 2006 - March 2015)
Customer Relations Teamleader and Specialist @ (July 2003 - September 2006)
Marcus Salem Education
Birmingham City University
Bachelor's Degree (New Media Technology)
1999-2003
Marcus Salem Skills
3PL
Air Freight
Banking
Change Management
Cross-Selling
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Service
Customs Regulations
Facility Management (FM)
Freight
Freight Forwarding
International Logistics
LTL
Large Scale Change Management
Leadership
Logistics
Logistics Management
Management
Organizational Leadership
Project Management
Reverse Logistics
Shipping
Supply Chain
Transportation
Transportation Management
Truckload
ICE
Hockey
FedEx
Express.js
Marcus Salem Summary
Marcus Salem, based in Malmö, SE, is currently a Head of Customer Service Center at ISS Sweden. Marcus Salem brings experience from previous roles at ISS Sweden and Ikano Bank. Marcus Salem holds a 1999 - 2003 Bachelor's Degree in New Media Technology @ Birmingham City University. With a robust skill set that includes 3PL, Air Freight, Banking, Change Management, Cross-Selling and more. Marcus Salem has 1 emails on RocketReach.
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