Marcus Roach Email & Phone Number
Workforce Manager @ Red Ventures
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Marcus Roach Location
- Charlotte, NC, US
Marcus Roach Work
- 2014 -now Workforce Manager @
- 2009 -2014 Customer Service Supervisor @ APAC Customer Services
Marcus Roach Education
- ECPI University
Associate's degree (Business Administration, Management and Operations)
2007-2009
Marcus Roach Skills
- Call Centers
- Customer Experience
- Customer Satisfaction
- Microsoft Word
- Call Center Development
- Workforce Management
- IT Operations
- Customer Service
- Management
- Strategic Planning
- Payroll
- Technical Support
- BPO
- Sales
- IT Outsourcing
- Corrective Actions
- Marketing
- Coaching
- Vendor Management
- Leadership
- Customer Retention
- Process Improvement
- Advertising
Marcus Roach Summary
- Marcus Roach, based in Charlotte, NC, US, is currently a Workforce Manager at Red Ventures. Marcus Roach brings experience from previous roles at APAC Customer Services. Marcus Roach holds a 2007 - 2009 Associate's degree in Business Administration, Management and Operations @ ECPI University. With a robust skill set that includes Call Centers, Customer Experience, Customer Satisfaction, Microsoft Word, Call Center Development and more. Marcus Roach has 1 mobile phone numbers on RocketReach.
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