Marcus Mucci Email
Coordenador de Portaria Remota @ FortServ
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Marcus Mucci Location
- State of São Paulo, Brazil
Marcus Mucci Work
- Coordenador de Portaria Remota @ (May 2026 - Present)
- Coordenador de Monitoramento na Empresa Protege @ (March 2025 - November 2025)
- Coordenador de Monitoramento @ (March 2025 - November 2025)
- Coordenador de monitoramento @ (August 2022 - March 2025)
- Supervisor Senior de Atendimento @ (February 2011 - February 2022)
- Mídia Social @ Umana (January 2010 - January 2010)
- Supervisor @ (July 2006 - May 2009)
Marcus Mucci Education
- UNESP - Universidade Estadual Paulista
Bacharel,Comunicação Social (Rádio e Televisão)
1999-2002
Marcus Mucci Skills
- Call Centers
- BPO
- Workforce Management
- Customer Experience
- Contact Centers
- Outsourcing
- Customer Satisfaction
- Performance Management
- Technical Support
- Service Delivery
- Team Leadership
- Call Center Development
- Sla
- Management
- Avaya
- Customer Service
- Troubleshooting
- Inbound Marketing
- Microsoft Office
- Process Improvement
- Centrais de atendimento
- Atendimento ao Cliente
- Liderança de equipe
- Centros de contato
- Gestão da força de trabalho
- Gestão de desempenho
- Satisfação do cliente
- Terceirização de serviços
- Operating Systems
Marcus Mucci Summary
- Marcus Mucci, based in State of São Paulo, Brazil, is currently a Coordenador de Portaria Remota at Grupo FortServ. Marcus Mucci brings experience from previous roles at Grupo Protege, DeltaOmega and TeleTech. Marcus Mucci holds a 1999 - 2002 Bacharel,Comunicação Social in Rádio e Televisão @ UNESP - Universidade Estadual Paulista. With a robust skill set that includes Call Centers, BPO, Workforce Management, Customer Experience, Contact Centers and more. Marcus Mucci has 1 emails on RocketReach.
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