Marcus Mucci Email
Coordenador de Portaria Remota @ FortServ
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Marcus Mucci Location
- State of São Paulo, Brazil
Marcus Mucci Work
- 2026 -now Coordenador de Portaria Remota @
- 2025 -2025 Coordenador de Monitoramento na Empresa Protege @
- 2025 -2025 Coordenador de Monitoramento @
- 2022 -2025 Coordenador de monitoramento @
- 2011 -2022 Supervisor Senior de Atendimento @
- 2010 -2010 Mídia Social @ Umana
- 2006 -2009 Supervisor @
Marcus Mucci Education
- UNESP - Universidade Estadual Paulista
Bacharel,Comunicação Social (Rádio e Televisão)
1999-2002
Marcus Mucci Skills
- Call Centers
- BPO
- Workforce Management
- Customer Experience
- Contact Centers
- Outsourcing
- Customer Satisfaction
- Performance Management
- Technical Support
- Service Delivery
- Team Leadership
- Call Center Development
- Sla
- Management
- Avaya
- Customer Service
- Troubleshooting
- Inbound Marketing
- Microsoft Office
- Process Improvement
- Centrais de atendimento
- Atendimento ao Cliente
- Liderança de equipe
- Centros de contato
- Gestão da força de trabalho
- Gestão de desempenho
- Satisfação do cliente
- Terceirização de serviços
- Operating Systems
Marcus Mucci Summary
- Marcus Mucci, based in State of São Paulo, Brazil, is currently a Coordenador de Portaria Remota at Grupo FortServ. Marcus Mucci brings experience from previous roles at Grupo Protege, DeltaOmega and TeleTech. Marcus Mucci holds a 1999 - 2002 Bacharel,Comunicação Social in Rádio e Televisão @ UNESP - Universidade Estadual Paulista. With a robust skill set that includes Call Centers, BPO, Workforce Management, Customer Experience, Contact Centers and more. Marcus Mucci has 1 emails on RocketReach.
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Top FortServ Employees
Daniella Barbosa
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Ivan Silva
Head Financeiro
Cotia, SP, BR
Reginaldo Barbosa
Gerente de área
São José dos Campos, SP, BR
Marcus Mucci
Coordenador de Portaria Remota
State of São Paulo, Brazil
Karina Santana
Especialista em DHO
State of São Paulo, Brazil
Fernanda Rodrigues
Advogada trabalhista
State of São Paulo, Brazil
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