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Marcus Lantzendorffer Location
Amsterdam, NH, NL
Marcus Lantzendorffer Work
Vice President Customer Services @ (September 2020 - Present)
Global Director Customer Services @ (December 2014 - September 2020)
EMEA Country and Retail Support Manager @ (May 2010 - December 2013)
EMEA Customer Support Operations Manager @ (September 2003 - May 2010)
Business Partner Manager @ (May 1999 - September 2003)
Outsourcing Manager @ (March 1996 - May 1999)
Procurement Manager @ (November 1993 - March 1996)
Buyer @ Kopcke (August 1988 - March 1991)
Buyer Equipment and Services @
Marcus Lantzendorffer Education
Hogeschool Rotterdam
Bachelors (Marketing)
1993-1996
Marcus Lantzendorffer Skills
Account Management
Analytics
BPO
Business Analysis
Business Development
Business Process
Business Process Improvement
Business Strategy
CRM
Call Center
Call Centers
Change Management
Contact Centers
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
HP
IT Management
IT Outsourcing
IT Service Management
ITIL
Leadership
Management
Negotiation
Offshoring
Operations Management
Outsourcing
P&L Management
People Development
Pre-sales
Process Improvement
Procurement
Procurement Outsourcing
Professional Services
Program Management
Project Management
Service Delivery
Service Management
Sla
Solution Selling
Strategic Negotiations
Strategic Partnerships
Strategic Planning
Strategy
Supplier Negotiation
Team Leadership
Team Management
Telecommunications
Vendor Management
Cross Functional Team Leadership
Pre Sales
Marcus Lantzendorffer Summary
Marcus Lantzendorffer, based in Amsterdam, NH, NL, is currently a Vice President Customer Services at Just Eat. Marcus Lantzendorffer brings experience from previous roles at takeaway.com and Hp. Marcus Lantzendorffer holds a 1993 - 1996 Bachelors in Marketing @ Hogeschool Rotterdam. With a robust skill set that includes Account Management, Analytics, BPO, Business Analysis, Business Development and more. Marcus Lantzendorffer has 2 emails and 1 mobile phone numbers on RocketReach.
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