Senior Director, Client Support @ (May 2015 - May 2019)
Senior Manager - Client Support @ (November 2007 - May 2015)
Manager, Technical Support @ (December 2005 - November 2007)
Senior Technical Support Engineer @ (October 2003 - December 2005)
Client Care - Team Lead @ (April 2002 - October 2003)
Senior Technical Support Engineer @ (April 2001 - April 2002)
Principal Technical Support Engineer @ Rightworks Corporation (March 2000 - April 2001)
Marcus Kong Education
San Jose State University
Bachelor of Science (Computer Science)
1989-1994
Marcus Kong Skills
CRM
Client Relations
Cloud Computing
Customer Support
Enterprise Software
Integration
Leadership
Management
Mobile Devices
Pre-sales
SaaS
Salesforce.com
Software as a Service (SaaS)
Start-ups
Technical Support
Vendor Management
Marcus Kong Summary
Marcus Kong, based in Fremont, CA, US, is currently a Senior Director, Client Services at Envestnet | Yodlee. Marcus Kong brings experience from previous roles at Blackboard, Xythos Software and Oracle. Marcus Kong holds a 1989 - 1994 Bachelor of Science in Computer Science @ San Jose State University. With a robust skill set that includes CRM, Client Relations, Cloud Computing, Customer Support, Enterprise Software and more. Marcus Kong has 2 emails on RocketReach.
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