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Marcus Kennedy Location
Temecula, CA, US
Marcus Kennedy Work
Global Director of Customer Success @ (August 2025 - Present)
Vice President of Engineering and Product Development - Pharmacy Automation @ RxSafe (ITW Business Unit) (January 2024 - September 2025)
Vice President of Engineering and Product Development @ (May 2021 - September 2025)
Technical Product Director @ (March 2020 - May 2021)
Vice President of Product Management and Engineering (Operations) @ (January 2018 - January 2019)
Vice President of Product Development @ (January 2014 - January 2018)
Director, Product Management @ (January 2014 - January 2015)
Senior Director, Program Management @ (January 2010 - January 2014)
Director of Implementation Planning and Account Management @ (January 2006 - January 2010)
Director of Field Operations @ (January 2000 - January 2006)
Director, Field Operations and Account Management @ (January 1999 - January 2006)
Gulf War Veteran @ United States Army and Army National Guard (January 1990 - January 1998)
Marcus Kennedy Education
Northwestern State University
Bachelors of Electronic Engineering (BSEE) (Electronic Engineering)
multiple
Masters of Business (MBA) (Technology Management)
Marcus Kennedy Skills
Program Management
Product Development
Strategic Planning
Mergers & Acquisitions (M&A)
Account Management
Strategy
Product Launch
Medical Devices
Integration
Healthcare Information Technology
Six Sigma
Software Documentation
Business Analysis
Capital Equipment
Business Development
Business Process Improvement
Agile Methodologies
Software Development
Product Management
Product Lifecycle Management
Project Management Office (PMO)
Project Management
Change Management
Engineering
Project Engineering
Process Engineering
Customer Relationship Management (CRM)
Operations Management
Global Delivery
Software as a Service (SaaS)
Cross-functional Team Leadership
Management
Team Building
Team Leadership
Strategic Partnerships
Executive Management
Public Speaking
Process Improvement
New Business Development
PnL Management
Department Budget Management
Customer Experience Management
Exceeding Customer Expectations
Product Road Mapping
Executive Reporting
Product Requirements
New Product Roll Out
Global Strategy
Board Relations
Board of Directors Reporting
AI Agents
AI for Business
Account Expansion
Artificial Intelligence (AI)
Computer Maintenance
Continuous Improvement
Customer Quality
Customer Requirements
Customer Satisfaction
Customer Service
Customer Service Operations
Customer-Focused Selling
KPI Reporting
Leadership Development
Operations Directors
Pharmacy Consulting
Pharmacy Operations
Predictive Analytics
ROI Optimization
Scaled Agile Framework
Service Delivery Optimization
Service Deployment
Service Implementation
Service Improvement Plans
Service Operations
Service Optimization
Service Redesign
Strategic Leadership
Visio
Leadership
Training
Managed Care
CRM
Sales Management
Cross Functional Team Leadership
Development
Social Media
Planning
Business Units
Sales
Trade Shows
Arts Du Spectacle
Financial Services
Recherche
Microsoft Office
Microsoft Word
Marketing
Microsoft Excel
Event Management
Social Media Marketing
Marketing Communications
Corporate Events
Marketing Strategy
Recruiting
Sponsorship
Marcus Kennedy Summary
Marcus Kennedy, based in Temecula, CA, US, is currently a Global Director of Customer Success at Centred Solutions. Marcus Kennedy brings experience from previous roles at RxSafe (ITW Business Unit) , RxSafe, LLC, Premier Inc. and Parata Systems. Marcus Kennedy holds a Bachelors of Electronic Engineering (BSEE) in Electronic Engineering @ Northwestern State University. With a robust skill set that includes Program Management, Product Development, Strategic Planning, Mergers & Acquisitions (M&A), Account Management and more. Marcus Kennedy has 4 emails and 3 mobile phone numbers on RocketReach.
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