Customer Success Manager @ (January 2025 - April 2025)
Customer Success Manager @ (December 2023 - June 2024)
Customer Success Specialist @ (May 2023 - December 2023)
Customer Success Manager @ (May 2022 - April 2023)
Finance Manager and Rental and Sales Manager @ (September 2020 - April 2022)
Area Manager @ The Hertz Corporation (May 2019 - September 2020)
Branch Manager @ (October 2017 - May 2019)
Manager Associate @ (September 2016 - October 2017)
Marcus Hopper Education
Armstrong State University
Bachelor’s Degree (English Communications)
Siena University
(Business, Management, Marketing, and Related Support Services)
Marcus Hopper Skills
Data Analysis
Support Management
Post-Sales Support
ConcealBrowse
Operations Management
Customer Retention
Sales Operations
Customer Service Management
Client Services
Negotiation
Profit & Loss Management
Client Relations
Accounting
Sales & Marketing
Forecasting
Contact Centers
Time Management
Customer Engagement
Coaching
Business Process Improvement
Customer Service
Marketing Communications
Social Media Marketing
Sports Coaching
Communication
Team Leadership
User Friendly
Marketing
Microsoft Office
Teamwork
Leadership
Interpersonal Skills
Project Management
Management
Customer Experience
Sales Management
Retail Sales
Customer Satisfaction
Account Management
Problem Solving
Analytical Skills
Pricing Strategy
P&L Management
Financial Management
Marcus Hopper Summary
Marcus Hopper, based in Augusta, GA, US, is currently a Enterprise Customer Success Manager at InsCipher. Marcus Hopper brings experience from previous roles at InsCipher, Conceal and XSELL Technologies. Marcus Hopper holds a Bachelor’s Degree in English Communications @ Armstrong State University. With a robust skill set that includes Data Analysis, Support Management, Post-Sales Support, ConcealBrowse, Operations Management and more. Marcus Hopper has 2 emails and 1 mobile phone numbers on RocketReach.
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