2018 -
2024 Director Business Project Management – Sales Excellence - @
2016 -
2018 Director Sales and Customer Service Processes @
2013 -
2016 Director Strategic Projects @
2012 -
2013 Director Global Customer Service @
2012 -
2012 Director Global Business Support (in preparation for the next role) @
2010 -
2012 Director Sales and Marketing @
2006 -
2010 Director Customer Service @
2004 -
2006 Senior Manager Global Business Support @
2002 -
2004 Senior Manager Sales and Marketing @
2000 -
2002 Senior Manager Import Sales and Marketing @
1998 -
2000 Manager Import Sales - International Accounts @
1994 -
1998 Key Account Manager @
Marcus Hoffmann Education
Hapag-Lloyd Management Career Program
Graduate
2009
-
2015
Vocational school and practical training in Ocean Liner Shipping with Hapag-Lloyd AG, Hamburg
Kaufmannsgehilfenbrief / Note 2
1991
-
1994
Apprenticeship as specialist in Office Administration with Hapag-Lloyd AG, Hamburg
Kaufmannsgehilfenbrief / Note 1
1988
-
1991
Commercial College, Hamburg
Fachhochschulreife
1988
-
1990
Technical School for Commercial Assistance, IT & Economy, Hamburg
Staatlich geprüfter kaufmännischer Assistent
1986
-
1988
High School Bramfelder Dorfplatz, Hamburg
Realschulabschluss
1976
-
1986
Marcus Hoffmann Skills
Flexibibility and Mobility
Empathy and intercultural competence
Results oriented
Integrity
Capability to deal with conflicts
Fairness and respectfulness
Trusworthiness and reliability
Awareness for staff development needs
Strong communication and feedback skills
Cooperative and engaging leadership style
Exemplary mindset and behaviour
High target orientation
Openness to change
Decisiveness and accountability
Multi dimensional network thinking
Strategic thinking and acting
Customer Service Excellence
Microsoft Office, Salesforce CRM, QlikView
Project Management
Transformation, Implementation and Change Management
Sales Excellence
Sales and Customer Service Management
Coaching based Leadership
Marcus Hoffmann Summary
Marcus Hoffmann, based in Hamburg, HH, DE, is currently a Head of Sales and Service at OverNight Express & Logistics GmbH. Marcus Hoffmann brings experience from previous roles at undefined and Hapag-Lloyd AG. Marcus Hoffmann holds a 2009 - 2015 Graduate @ Hapag-Lloyd Management Career Program. With a robust skill set that includes Flexibibility and Mobility, Empathy and intercultural competence, Results oriented, Integrity, Capability to deal with conflicts and more. Marcus Hoffmann has 1 emails on RocketReach.
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