Marcus Hoffmann Email
Head of Sales and Service @ OverNight Express & Logistics GmbH
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Marcus Hoffmann Location
- Hamburg, HH, DE
Marcus Hoffmann Work
- Head of Sales and Service @ (September 2024 - Present)
- Freelance Consultant @ Self-employed (April 2024 - August 2024)
- Director Business Project Management – Sales Excellence - @ (July 2018 - March 2024)
- Director Sales and Customer Service Processes @ (February 2016 - June 2018)
- Director Strategic Projects @ (August 2013 - January 2016)
- Director Global Customer Service @ (June 2012 - August 2013)
- Director Global Business Support (in preparation for the next role) @ (March 2012 - May 2012)
- Director Sales and Marketing @ (September 2010 - February 2012)
- Director Customer Service @ (October 2006 - August 2010)
- Senior Manager Global Business Support @ (March 2004 - September 2006)
- Senior Manager Sales and Marketing @ (April 2002 - February 2004)
- Senior Manager Import Sales and Marketing @ (February 2000 - March 2002)
- Manager Import Sales - International Accounts @ (February 1998 - January 2000)
- Key Account Manager @ (February 1994 - January 1998)
Marcus Hoffmann Education
- Hapag-Lloyd Management Career Program
Graduate
2009-2015 - Vocational school and practical training in Ocean Liner Shipping with Hapag-Lloyd AG, Hamburg
Registered and officially recognized degree by the Hamburg Chamber of Commerce
1991-1994 - Apprenticeship as specialist in Office Administration with Hapag-Lloyd AG, Hamburg
Registered and officially recognized degree by the Hamburg Chamber of Commerce
1988-1991 - Commercial College, Hamburg
Advanced technical college entrance qualification
1988-1990 - Technical School for Commercial Assistance, IT & Economy, Hamburg
State certified and officially recognized commercial
1986-1988 - High School Bramfelder Dorfplatz, Hamburg
General Certificate of Secondary Education
1976-1986
Marcus Hoffmann Skills
- Flexibibility and Mobility
- Empathy and intercultural competence
- Results oriented
- Integrity
- Capability to deal with conflicts
- Fairness and respectfulness
- Trusworthiness and reliability
- Awareness for staff development needs
- Strong communication and feedback skills
- Cooperative and engaging leadership style
- Exemplary mindset and behaviour
- High target orientation
- Openness to change
- Decisiveness and accountability
- Multi dimensional network thinking
- Strategic thinking and acting
- Customer Service Excellence
- Microsoft Office, Salesforce CRM, QlikView
- Project Management
- Transformation, Implementation and Change Management
- Sales Excellence
- Sales and Customer Service Management
- Coaching based Leadership
- Customer Service Excellence
- Empathy and intercultural competence
- Results oriented
- Sales and Customer Service Management
- Transformation, Implementation and Change Management
Marcus Hoffmann Summary
- Marcus Hoffmann, based in Hamburg, HH, DE, is currently a Head of Sales and Service at OverNight Express & Logistics GmbH. Marcus Hoffmann brings experience from previous roles at Self-employed and Hapag-Lloyd AG. Marcus Hoffmann holds a 2009 - 2015 Graduate @ Hapag-Lloyd Management Career Program. With a robust skill set that includes Flexibibility and Mobility, Empathy and intercultural competence, Results oriented, Integrity, Capability to deal with conflicts and more. Marcus Hoffmann has 2 emails on RocketReach.
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