Marcus Britton Location
- Chicago, IL, US
Marcus Britton Work
- 2016 - now Customer Care Center Manager @
- 2014 - 2016 Sr. Supervisor Call Center @
- 2008 - 2014 Sr. Training Specialist @
- 2007 - 2008 Meter Reading Supervisor @
- 2005 - 2007 Field Coordinator and Supervisor @
- 2002 - 2005 Call Center Supervisor @
- 2000 - 2002 Local Technical Specialist @
- 1994 - 2000 Call Center Supervisor @ MCIWorldcom
Marcus Britton Education
- National-Louis University
MS (Human Resource Management & Development)
2010 - 2012 - DePaul University
BA
2005 - 2010
Marcus Britton Skills
- Visio
- Training Delivery
- Change Management
- Call Center
- Performance Management
- Needs Analysis
- Talent Management
- Project Management
- Onboarding
- Workforce Planning
- Team Building
- Technical Writing
- Employee Relations
- Training and development
- Task Analysis
- Written & Oral Presentation Skills
- Microsoft Office
- Human Performance
- Call Centers
- Coaching
- Recruiting
- Employee Training
- Training
- Written and Oral Presentation Skills
Marcus Britton Summary
- Marcus Britton, based in Chicago, IL, US, is currently a Customer Care Center Manager at ComEd. Marcus Britton brings experience from previous roles at ComEd. Marcus Britton holds a 2010 - 2012 MS in Human Resource Management & Development @ National-Louis University. With a robust skill set that includes Visio, Training Delivery, Change Management, Call Center, Performance Management and more. Marcus Britton has 2 emails and 2 mobile phone numbers on RocketReach.
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