Marcus Britton Email & Phone Number
Customer Care Center Manager @ ComEd
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Marcus Britton Location
- Chicago, IL, US
Marcus Britton Work
- Customer Care Center Manager @ (February 2016 - Present)
- Sr. Supervisor Call Center @ (December 2014 - February 2016)
- Sr. Training Specialist @ (August 2008 - December 2014)
- Meter Reading Supervisor @ (August 2007 - August 2008)
- Field Coordinator and Supervisor @ (October 2005 - August 2007)
- Call Center Supervisor @ (October 2002 - October 2005)
- Local Technical Specialist @ (August 2000 - October 2002)
- Call Center Supervisor @ MCIWorldcom (January 1994 - August 2000)
Marcus Britton Education
- National Louis University
MS (Human Resource Management & Development)
2010-2012 - DePaul University
BA
2005-2010
Marcus Britton Skills
- Visio
- Training Delivery
- Change Management
- Call Center
- Performance Management
- Needs Analysis
- Talent Management
- Project Management
- Onboarding
- Workforce Planning
- Team Building
- Technical Writing
- Employee Relations
- Training and development
- Task Analysis
- Written & Oral Presentation Skills
- Microsoft Office
- Human Performance
- Call Centers
- Coaching
- Recruiting
- Employee Training
- Training
- Written and Oral Presentation Skills
Marcus Britton Summary
- Marcus Britton, based in Chicago, IL, US, is currently a Customer Care Center Manager at ComEd. Marcus Britton brings experience from previous roles at ComEd. Marcus Britton holds a 2010 - 2012 MS in Human Resource Management & Development @ National Louis University. With a robust skill set that includes Visio, Training Delivery, Change Management, Call Center, Performance Management and more. Marcus Britton has 2 emails and 2 mobile phone numbers on RocketReach.
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