Marcus Anderson Email & Phone Number
Head of Learning and Organisational Development UMG @ Universal Music Group
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Marcus Anderson Location
- United Kingdom
Marcus Anderson Work
- Head of Learning and Organisational Development UMG @ (October 2022 - Present)
- Learning and Development Business Partner @ (March 2021 - October 2022)
- Learning and Development Manager @ (March 2016 - July 2019)
- Training and Performance Quality Manager @ (October 2013 - March 2016)
- Continuous Service Improvement Co-ordinator @ (July 2012 - October 2013)
- Student Mentor @ (September 2010 - June 2011)
- Telemarketing Agent @ (February 2009 - October 2010)
Marcus Anderson Education
- University of Reading
French (French Studies)
2007-2011 - Université Sorbonne Nouvelle
French (Year Abroad) (French Language and Literature)
2009-2010
Marcus Anderson Skills
- Customer Experience
- Customer Service
- Customer Satisfaction
- Team Leadership
- Call Centers
- French
- Coaching
- Teamwork
- CRM
- Training
- Outsourcing
- Sales
- Translation
- Performance Management
- Customer Retention
- Quality Auditing
- Spreadsheets
- Customer Service Operations
- Data Entry
- Written & Oral Presentation Skills
- Employee Training
- Training Delivery
- Job Coaching
- NLP
- CIPD qualified
- PowerPoint
- Process Improvement
- Strategic Planning
- Microsoft Word
- JavaScript
- Written And Oral
- Written And Oral Presentation Skills
Marcus Anderson Summary
- Marcus Anderson, based in United Kingdom, is currently a Head of Learning and Organisational Development UMG at Universal Music Group. Marcus Anderson brings experience from previous roles at Universal Music Group and PhotoBox. Marcus Anderson holds a 2007 - 2011 French in French Studies @ University of Reading. With a robust skill set that includes Customer Experience, Customer Service, Customer Satisfaction, Team Leadership, Call Centers and more. Marcus Anderson has 1 emails and 1 mobile phone numbers on RocketReach.
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