Marcos Prado Email
Customer Support Agent @ Manychat
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Marcos Prado Location
- Serra, ES, BR
Marcos Prado Work
- 2024 -now Customer Support Agent @
- 2023 -2024 Customer Success Manager @
- 2022 -2023 Assistant @
- 2022 -2023 Customer Experience Specialist - III - Fraud prevention @
- 2021 -2022 Customer Experience Assistant @
- 2019 -2021 English teacher @
- 2017 -2019 English teacher @
- 2015 -2016 Developer - Trainee @
Marcos Prado Education
- Estácio
Bachelor Technology degree (Computer Systems Analysis and Development)
2022-2025 - Universidade Federal do Espírito Santo (Oficial)
Bachelor's degree (Language and Literature)
2016-2023 - Ifes - Instituto Federal do Espírito Santo
Marcos Prado Skills
- Problem Solving
- Time Management
- Analytical Skills
- Hubspot
- Intercom
- Oral Communication
- SQL
- Customer Relationship Management (CRM)
- Project Management
- Git
- Atendimento ao cliente
- Scrum
- Metodologias Agile
- Experiência do cliente
- Suporte ao cliente
- HTML5
- CSS
- Python
- NoSQL
- Treinamento
- Gestão
- Node.js
- JavaScript
- Desenvolvimento web
- Prevenção contra fraude
- Fraude operacional
- Fraude transacional
- CMS
- Dúvidas Gerais
- Helpshift
- Comunicação Efetiva
- Capacidade analítica
- .NET Framework
- C#
- Redação
- Docência
- Inglês
- Língua Portuguesa
- Comunicação
- Relacionamentos interpessoais
- Ensino de leitura
- Trabalho em equipe
- Ensino de redação
- online teaching
Marcos Prado Summary
- Marcos Prado, based in Serra, ES, BR, is currently a Customer Support Agent at Manychat. Marcos Prado brings experience from previous roles at Convolo.ai, Tera and will bank. Marcos Prado holds a 2022 - 2025 Bachelor Technology degree in Computer Systems Analysis and Development @ Estácio. With a robust skill set that includes Problem Solving, Time Management, Analytical Skills, Hubspot, Intercom and more. Marcos Prado has 2 emails on RocketReach.
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