Marcos Bertozzo Email & Phone Number
Software and Innovation Manager @ VoiceTeam
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Marcos Bertozzo Location
- Dominican Republic
Marcos Bertozzo Work
- Software and Innovation Manager @ (July 2026 - Present)
- Workforce and AI Projects Manager @ (November 2024 - July 2026)
- Ingeniero de procesos @ (February 2022 - November 2024)
- Operations Reporting Analyst @ (January 2021 - February 2022)
- Program Manager @ (April 2018 - January 2021)
- Project Implementation Manager @ (June 2015 - April 2018)
- Customer Service and Sales Representative @ United Nearshore Operations UNO (September 2012 - April 2014)
Marcos Bertozzo Education
- Universidad Tecnológica de Santiago UTESA
Mechanical Engineering Technologyst (Mechanical Engineering)
2010-2014 - Universidad Tecnológica de Santiago UTESA
Mechanical Technologyst (Mechanical Engineering)
2010-2014 - colegio nuestra señora del sagrado corazon
Marcos Bertozzo Skills
- Agile
- Call Centers
- Capacidad de análisis
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Databases
- ETL Tools
- Elaboración de informes
- Extract, Transform, Load (ETL)
- Gestión de proyectos de programas de software
- Inteligencia artificial
- Leadership
- Management
- Mejora de procesos
- Microsoft Excel
- Microsoft Office
- People Management
- Planificación de procesos
- Project Management
- Reportes
- SQL
- Sales
- Scrum
- Software
- Supervisory Skills
- Team Building
- Team Leadership
- Team Management
- Training
- Visualización de datos
- Business Analysis
- Project Planning
- Change Management
- Process Improvement
- Microsoft Word
- Customer Relationship Management Crm
- Microsoft PowerPoint
- Customer Relationship Management
Marcos Bertozzo Summary
- Marcos Bertozzo, based in Dominican Republic, is currently a Software and Innovation Manager at VoiceTeam. Marcos Bertozzo brings experience from previous roles at Telecom Networks Outsourcing, VoiceTeam and Support Services Group. Marcos Bertozzo holds a 2010 - 2014 Mechanical Engineering Technologyst in Mechanical Engineering @ Universidad Tecnológica de Santiago UTESA. With a robust skill set that includes Agile, Call Centers, Capacidad de análisis, Customer Experience, Customer Relationship Management (CRM) and more. Marcos Bertozzo has 1 emails and 1 mobile phone numbers on RocketReach.
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