Marco Vitulli Email
Operations Manager – Phone and Field Collection @ Intrum Justitia International AB
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Marco Vitulli Location
- Bari, IT
Marco Vitulli Work
- Operations Manager – Phone and Field Collection @ (January 2020 - Present)
- GEXTRA SRL - Operations Manager – Contact Center and Back Office @ (February 2018 - December 2019)
- Senior Asset Manager U.O. Loss Mitigation - Unlikely to pay - @ (January 2013 - January 2018)
- TARIDA SPA -Responsabile Assistenza Rete Esattoriale and Customer Service Operations @ (April 2006 - December 2012)
Marco Vitulli Education
- Liceo Scientifico Ettore Majorana
PNI
1996-2001
Marco Vitulli Skills
- Trattative
- Communication Skills
- CRM
- Management
- Gestione del rischio
- Credito
- Analisi del credito
- Financial Services
- Risk Management
- Credit
- AS400
- Contact center
- Team leadership
- Teamwork
- Gestione team
- Banking
- Microsoft Office
- Problem Solving
- Customer Relations
- Start-ups
- AI in Operations
- Analisi finanziaria
- Budgeting & cost control
- CRM System
- Change management
- Coaching
- Coaching & Development
- Competenze analitiche
- Competenze organizzative
- Contact Center Management
- Cost Reduction
- Credit & Collection
- Customer Service
- Customer retention
- Debt Collection
- Digital Transformation
- Epc
- Flexible Approach
- Formazione e sviluppo
- Fornitori
- Genesys
- Genesys Cloud
- Gestione dei cambiamenti
- Gestione del credito
- Gestione del servizio clienti
- Gestione operativa
- Interviste e colloqui
- KPI Management
- Lavoro di squadra
- Leadership
- Miglioramento processi aziendali
- Multisede Management
- Negotiation
- Negotiation
- Npl
- Operational Excellence
- Operations
- Operations management
- Ottimizzazione dei processi
- People Management
- Performance Management
- Pianificazione
- Process Optimization
- Processi aziendali
- Raccolta dati
- Rapporti con i clienti
- Service Quality Management
- Service delivery
- Soddisfazione del cliente
- Soft skill
- Strategic planner
- Supporto clienti
- Sviluppo del call center
- Target Orientation
- Training
- Utp
- Valutazione del rischio di credito
- Workforce Management
Marco Vitulli Summary
- Marco Vitulli, based in Bari, IT, is currently a Operations Manager – Phone and Field Collection at Intrum. Marco Vitulli brings experience from previous roles at Intrum, FBS Gestioni SpA and Gruppo Delta. Marco Vitulli holds a 1996 - 2001 PNI @ Liceo Scientifico Ettore Majorana. With a robust skill set that includes Trattative, Communication Skills, CRM, Management, Gestione del rischio and more. Marco Vitulli has 5 emails on RocketReach.
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