Marco Moreno Email & Phone Number
Customer Service Operations Manager @ BlincLoans
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Marco Moreno Location
- Charlotte, NC, US
Marco Moreno Work
- Customer Service Operations Manager @ (September 2021 - Present)
- Customer Service and Collections Lead @ (January 2020 - January 2021)
- Underwriter → Customer Service Lead @ (January 2019 - January 2020)
- Sr. Underwriter @ (July 2017 - February 2019)
- Banker @ (September 2014 - June 2016)
- Bank Teller @ (March 2012 - August 2014)
- Assistant Manager @ (August 2006 - August 2008)
Marco Moreno Education
- Dominican University New York
Associate's degree (Business Administration and Management, General)
2009-2011 - Monroe University
Associate of Science - AS (Business Administration and Management, General)
2008-2009 - Western Nebraska Community College
Sport and Fitness Administration/Management
2006-2007
Marco Moreno Skills
- People Development
- Talent Strategy
- Talent Management
- Employee Relations
- Employee Engagement
- Customer Engagement
- Public Speaking
- Customer Service Operations
- Contract Negotiation
- Product Management
- Team Leadership
- Performance Metrics
- Interactive Voice Response (IVR)
- Call center
- Analytical Skills
- Interpersonal Skills
- Contact Center Operations
- Customer Service
- Credit Analysis
- Problem Solving
- Underwriting
- Financial Analysis
- Banking
- Finance
- Sales
- Financial Services
- Credit Risk
- Risk Assessment
- Risk Analysis
- Customer Experience
- Data Analysis
- Customer Satisfaction
- Customer Retention
- Creative Writing
- Communication
- Negotiation
- Team Management
- Written Communication
- Teamwork
- Customer Support
- Team Building
- Sports Coaching
- Sports Training
- Baseball
- Stocks
- Networking
- Sports Enthusiast
- Sports Industry
- Leadership
- Spanish
- Administration
- Accounts Payable (AP)
- Attention to Detail
- Business Law
- Call Center Administration
- Call center
- Cash Handling
- Cash Management
- Coaching
- Collaborative Problem Solving
- Conflict Management
- Conflict Resolution
- Critical Thinking
- Customer Analysis
- Customer Experience Design
- Customer Experience Management
- Customer Interaction
- Customer Journey Mapping
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Service Management
- Customer Success
- Dispute Resolution
- Escalations Management
- FinTech
- Global Support Operations Migration
- Incident Management
- Interpersonal Communication
- KPI Reporting
- Key Performance Indicators
- Loans
- Microsoft Excel
- People Management
- Presentation Skills
- Presentations
- Product Knowledge
- Project Management
- Quality Control
- Soft Skills
- Solver
- Sports
- Strategic Thinking
- Strategy Implementation
- Thinking Skills
- Time Management
- Training
- Training and Development (HR)
- Transition Management
- Writing
- Zendesk
Marco Moreno Summary
- Marco Moreno, based in Charlotte, NC, US, is currently a Customer Service Operations Manager at OneBlinc. Marco Moreno brings experience from previous roles at OneBlinc, Everest Business Funding and TotalBank. Marco Moreno holds a 2009 - 2011 Associate's degree in Business Administration and Management, General @ Dominican University New York. With a robust skill set that includes People Development, Talent Strategy, Talent Management, Employee Relations, Employee Engagement and more. Marco Moreno has 1 emails and 1 mobile phone numbers on RocketReach.
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