Marco Massa Email & Phone Number
WW Operations Intelligence Manager, Digital, Device and Alexa Support (D2AS) @ Amazon
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Marco Massa Location
- Sardinia, Italy
Marco Massa Work
- WW Operations Intelligence Manager, Digital, Device and Alexa Support (D2AS) @ (June 2021 - Present)
- Operations Manager Digital and Device @ (January 2021 - Present)
- Group Manager Digital and Devices @ (June 2017 - December 2020)
- Customer Service Manager @ (June 2014 - June 2017)
- CS IT Amazon @ (October 2012 - May 2014)
- Team Manager @ Stream Global Services (January 2010 - October 2012)
- Trainer and Team Manager - Offshore Startup @ Stream Global Services (July 2010 - February 2011)
- Owner @ NovaComunicazioni SNC (January 2006 - January 2009)
- HP Mentor @ Stream Communications (January 2006 - January 2008)
- Trainer @ Stream Global Services (January 2005 - January 2007)
Marco Massa Education
- Università degli Studi di Cagliari 2003-2008
- Università di ingegneria elettronica
Marco Massa Skills
- Start-ups
- Call Center
- Customer Experience
- Customer Satisfaction
- Contact Centers
- BPO
- Performance Management
- Workforce Management
- Service Delivery
- Outsourcing
- Telemarketing
- Coaching
- Call Centers
- Management
- Team Management
- Troubleshooting
- Sales
- Start Ups
- Team Leadership
- Strategic Planning
- Offshoring
- Cerealienformer
- Maschinenbau
- Marketing
- Spezialmaschinenbau
- Customer Service
- Italian
- Formmaschinen
- Project Management
Marco Massa Summary
- Marco Massa, based in Sardinia, Italy, is currently a WW Operations Intelligence Manager, Digital, Device and Alexa Support (D2AS) at Amazon. Marco Massa brings experience from previous roles at Amazon. Marco Massa holds a 2003 - 2008 Università degli Studi di Cagliari. With a robust skill set that includes Start-ups, Call Center, Customer Experience, Customer Satisfaction, Contact Centers and more. Marco Massa has 3 emails and 1 mobile phone numbers on RocketReach.
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