Marco Massa Email & Phone Number
WW Operations Intelligence Manager, Digital, Device and Alexa Support (D2AS) @ Amazon
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Marco Massa Location
- Sardinia, Italy
Marco Massa Work
- 2021 -now WW Operations Intelligence Manager, Digital, Device and Alexa Support (D2AS) @
- 2021 -now Operations Manager Digital and Device @
- 2017 -2020 Group Manager Digital and Devices @
- 2014 -2017 Customer Service Manager @
- 2012 -2014 CS IT Amazon @
- 2010 -2012 Team Manager @ Stream Global Services
- 2010 -2011 Trainer and Team Manager - Offshore Startup @ Stream Global Services
- 2006 -2009 Owner @ NovaComunicazioni SNC
- 2006 -2008 HP Mentor @ Stream Communications
- 2005 -2007 Trainer @ Stream Global Services
Marco Massa Education
- Università degli Studi di Cagliari 2003-2008
- Università di ingegneria elettronica
Marco Massa Skills
- Start-ups
- Call Center
- Customer Experience
- Customer Satisfaction
- Contact Centers
- BPO
- Performance Management
- Workforce Management
- Service Delivery
- Outsourcing
- Telemarketing
- Coaching
- Call Centers
- Management
- Team Management
- Troubleshooting
- Sales
- Start Ups
- Team Leadership
- Strategic Planning
- Offshoring
- Cerealienformer
- Maschinenbau
- Marketing
- Spezialmaschinenbau
- Customer Service
- Italian
- Formmaschinen
- Project Management
Marco Massa Summary
- Marco Massa, based in Sardinia, Italy, is currently a WW Operations Intelligence Manager, Digital, Device and Alexa Support (D2AS) at Amazon. Marco Massa brings experience from previous roles at Amazon. Marco Massa holds a 2003 - 2008 Università degli Studi di Cagliari. With a robust skill set that includes Start-ups, Call Center, Customer Experience, Customer Satisfaction, Contact Centers and more. Marco Massa has 3 emails and 1 mobile phone numbers on RocketReach.
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