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Marco G. Location
Mexico City, Mexico
Marco G. Work
Regional Manager - Latin America @ (April 2023 - Present)
Regional IT Operations Manager Latin America @ (March 2021 - April 2023)
IT Service Delivery Manager Latin America @ (April 2018 - October 2020)
IT Program Manager Latin America @ (February 2017 - April 2018)
Sr Supervisor, IT Services for LATAM @ (October 2015 - February 2017)
Supervisor IT End User Services @ (April 2014 - October 2015)
Chief, IT Enterprise Architecture and IT Support @ (August 2007 - December 2012)
Help Desk Cordinator @ (July 2005 - July 2007)
IT Support Engineer @ (June 2004 - June 2005)
IT Supervisor, PC Services and Infrastructure and Service Management @ (April 2013 - April 2014)
Marco G. Education
Universidad del Valle de México 2024-2024
Universidad del Valle de México
Technologies and Information Systems (Computer/Information Technology Administration and Management)
2020-2023
Universidad del Valle de México
Computer Science Engineering
2000-2005
Marco G. Skills
Negotiation
Purchasing
Work Under Pressure
Microsoft Office
Telecommunications
Strategic Planning
Team Leadership
Problem Solving
Windows
Analysis
Change Management
Teamwork
Coaching
Budgeting
Quality Assurance
Contract Negotiation
Planning
Inventory Management
Windows Server
Microsoft SQL Server
Mac OS
Ubuntu
NAS
Citrix Metaframe
SAP ERP
Oracle Applications
AS400 system
Symantec Endpoint Protection
Symantec Antivirus
NComputing (Virtualization)
Remedy Ticketing System
Service Desk
Project Management
Management
Active Directory
Technical Support
Leadership
ITIL
Troubleshooting
Service Improvement
Process Improvement
Dedication to Continuous Improvement
Situational Leadership
Constructive Feedback
Feedback
IT Service Management
Service Delivery Management
Ncomputing Virtualization
Service Level Agreements Sla
Service Delivery
Liderazgo de equipos
Cambio organizacional
Estrategia empresarial
Team Management
Cadena de suministro
Logistics Management
Organizational Development
Six Sigma
ITIL v3 Foundations Certified
Seguridad
Job Coaching
Supply Chain
Business Strategy
Seis Sigma
Supply Chain Management
Lean IT
PMO
Oracle Certified DBA
MCSA
Outsourcing
Logistics
Security
IT Management
ERP
Ncomputing
Service Level Agreements
Marco G. Summary
Marco G., based in Mexico City, Mexico, is currently a Regional Manager - Latin America at Tata Consultancy Services. Marco G. brings experience from previous roles at Invenergy LLC, DHL Supply Chain and DHL IT Services. Marco G. holds a 2024 - 2024 Universidad del Valle de México. With a robust skill set that includes Negotiation, Purchasing, Work Under Pressure, Microsoft Office, Telecommunications and more. Marco G. has 1 emails on RocketReach.
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