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Marco Frasca Location
New York, NY, US
Marco Frasca Work
Program Manager @ Spectrum Enterprise (November 2017 - Present)
Director of Customer Service and PMO @ (February 2014 - November 2017)
Senior Program Manager @ (January 2009 - October 2013)
Marco Frasca Education
Rutgers University–Newark
BS (Marketing)
1988-1993
Marco Frasca Skills
Account Management
Agile Methodologies
Business Analysis
Business Development
Business Process Improvement
Business Relationship Management
CRM Integration
CRM Program Management
Call Centers
Carrier Relationships
Carrier Services
Change Management
Client Delivery
Cloud Computing
Connectivity Solutions
Contact Centers
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Management
Customer Service Operations
Customer Success
Data Center
Data Centers
Delivery Management
Digital Strategy
Director level
End-to-End Project Management
Ethernet
Executive-level Communication
Frame Relay
IP
IT Project & Program Management
IT Service Management
ITIL
Incident Management
Large-scale Projects
MPLS
Managed Services
Management
Marketing Education
Marketing Science
Microsoft Dynamics CRM
Multi-million Dollar Budgets
Network Design
Network Infrastructure
Networking
Operational Planning
Operations Management
Operations Process Improvement
PMO
PMO Development
PMO set-up
PMP
Planning Budgeting & Forecasting
Presentation Skills
Professional Services
Program Delivery Management
Program Management
Programme Directors
Project Management
Project Manager Mentoring
Project Planning
Quality Improvement
Risk Assessment
Risk Budgeting
Risk Management
SD-WAN
Service Delivery
Service Delivery Management
Service Improvement Plans
Service Optimization
Solution Selling
Strategic Partnerships
Technical Support
Telcom
Teleco
Telecom Expense Management
Telecommunications
Telephony
Unified Communications
Vendor Management
VoIP
Voice over IP (VoIP)
WAN
Wireless
vend
Scales
Contract Management
Structures
Sales
Reviews
Consultative Services
Change Control
Procedural
Customer Relationship Management
Contract Pricing
Operations
Data Services
Billing
Quality Measures
Voice Over Ip Voip
Government Agencies
Customer Management
Training
Customer Service
Liaison
Governance
Rollout
Coaching
Inventory Management
Service Improvement
Equipment Deployment
State Government
Voice Over Ip
Marco Frasca Summary
Marco Frasca, based in New York, NY, US, is currently a Program Manager at Spectrum Enterprise. Marco Frasca brings experience from previous roles at Clover Communications and Verizon. Marco Frasca holds a 1988 - 1993 BS in Marketing @ Rutgers University–Newark. With a robust skill set that includes Account Management, Agile Methodologies, Business Analysis, Business Development, Business Process Improvement and more. Marco Frasca has 1 emails and 3 mobile phone numbers on RocketReach.
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