Marcie Smith Location

Boston, MA, US

Marcie Smith Work

  • 2024 - now  VP of Customer Success @ Inveterate, Inc
  • 2022 - 2024 Chief Experience Officer @ Lashify ©
  • 2017 - 2022 Senior Vice President Customer Experience @ Macmillan Learning
  • 2015 - 2017 Director of Client Services, I>clicker and Reef @ Macmillan Education
  • 2013 - 2014 Vice President, Global Client Strategic Initiatives @ OANDA
  • 2009 - 2014 Vice President, Client Services and Operations @ Currensee
  • Senior Director, Member Services and Operations @ Upromise
  • 2004 - 2009 Senior Director @ Business Partner to Vcustomer
  • 2001 - 2005 Strategic Partner @ IBM
  • Manager, Marketing and Training @ Bank of America

Marcie Smith Education

  • University of Southern Maine

    (Sociology)

  • Bates

    (Anthropology, Sociology)

Marcie Smith Skills

  • Vendor Management
  • Customer Relationship Management (CRM)
  • Integration
  • Operations Management
  • Customer Experience
  • Product Management
  • Process Management
  • BPO
  • Analytics
  • CRM

Marcie Smith Summary

Marcie Smith, based in Boston, MA, US, is currently a VP of Customer Success at Inveterate, Inc. Marcie Smith brings experience from previous roles at Lashify ©, Macmillan Learning, Macmillan Education and Oanda. Marcie Smith holds a University of Southern Maine. With a robust skill set that includes Vendor Management, Customer Relationship Management (CRM), Integration, Operations Management, Customer Experience and more. Marcie Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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