Márcia Figueiredo Roggerio's Location
State of São Paulo, Brazil
Márcia Figueiredo Roggerio's Work
- Diretora de Customer Service @ HUGHES do Brasil
- Senior Customer Services Manager @ HUGHES do Brasil
- Senior Customer Services Manager @ HUGHES do Brasil
- Gerente Sr Contact Center (Centro de Soluções ao Cliente) @ HP
- Gerente Sr Contact Center (Centro de Soluções ao Cliente) @ HP
- Gerente do Contact Center @ Sitel UK & Ireland
- Gerente de Grandes Contas and Gerente de Call Center and Supervisor de Serviços Sênior @ Claro Brasil
Márcia Figueiredo Roggerio's Education
- ESPM Escola Superior de Propaganda e Marketing
Master em Ciências do Consumo Aplicadas (Consumer Sciences)
2019 - 2020 - Universidade de São Paulo
Especialização (Gestao da Inovação)
2018 - 2019
Márcia Figueiredo Roggerio's Skills
- Management
- Team Leadership
- Process Improvement
- Customer Experience
- Outsourcing
- CRM
- Call Centers
- Leadership
- Team Management
- Call Center
Márcia Figueiredo Roggerio's Summary
Márcia Figueiredo Roggerio, based in State of São Paulo, Brazil, is currently a Diretora de Customer Service at Hughes do Brasil, bringing experience from previous roles at Hughes do Brasil and HP. Márcia Figueiredo Roggerio holds a 2019 - 2020 Master em Ciências do Consumo Aplicadas in Consumer Sciences @ ESPM Escola Superior de Propaganda e Marketing. With a robust skill set that includes Management, Team Leadership, Process Improvement, Customer Experience, Outsourcing and more, Márcia Figueiredo Roggerio contributes valuable insights to the industry. Márcia Figueiredo Roggerio has 2 emails on RocketReach.
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