Marcelo Oliveira Email & Phone Number
CX Manager @ Legitimuz
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Marcelo Oliveira Location
- State of Bahia, Brazil
Marcelo Oliveira Work
- CX Manager @ (June 2025 - Present)
- Customer Care Specialist @ (October 2009 - July 2012)
- Customer Service Manager @ (September 2024 - June 2025)
- Operations Manager @ BetFive (October 2023 - September 2024)
- Customer Service Team Lead @ (December 2022 - August 2023)
- Customer Service Agent @ (June 2022 - December 2022)
- Customer Service Sales Specialist @ (June 2019 - June 2020)
- Senior Customer Care Success Program @ (April 2016 - December 2018)
- Customer Care Success Program @ (July 2012 - April 2016)
Marcelo Oliveira Education
- Ibmec
Extension course (Customer Service Management)
2026-2026 - Fatec
Tecnologo em Logística (Logistica)
2013-2015 - Faculdade Leonardo DaVinci (Uniasselvi)
Bachelor's degree (Letras - Literatura)
2009-2012 - FAPA
Bacharel em Administração (Fapa)
2003-2007 - 2026
Marcelo Oliveira Skills
- Customer Service
- Technical Support
- Troubleshooting
- Call Centers
- Service Delivery
- IT Service Management
- Active Directory
- ITIL
- Process Improvement
- Software Documentation
- Servers
- Business Analysis
- Computer Hardware
- Windows 7
- Windows Server
- Melhoria de processos
- Análise empresarial
- Atendimento ao Cliente
- Centrais de atendimento
- Suporte técnico
- Gerenciamento de serviços de TI
- Prestação de serviços
- Gestão
- Servidor Windows
- Solução de problemas técnicos
- Liderança de equipe
- Microsoft Office
- Liderança
- Planejamento estratégico
- Microsoft Excel
- Gestão de projetos
- Vendas
- Microsoft PowerPoint
- Computação em nuvem
- Estratégia
- Negociação
- Gestão de contas
- Sistemas operacionais
- Salesforce.com
- Gestão de relação de clientes
- Melhoria de processos empresariais
Marcelo Oliveira Summary
- Marcelo Oliveira, based in State of Bahia, Brazil, is currently a CX Manager at Legitimuz. Marcelo Oliveira brings experience from previous roles at Dell Technologies, Tropicalize, BetFive and ArcoMediaGroup. Marcelo Oliveira holds a 2026 - 2026 Extension course in Customer Service Management @ Ibmec. With a robust skill set that includes Customer Service, Technical Support, Troubleshooting, Call Centers, Service Delivery and more. Marcelo Oliveira has 1 emails and 2 mobile phone numbers on RocketReach.
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