Marcelo Dezem Email & Phone Number
Chief Operating Officer @ Eventim Brasil
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Marcelo Dezem Location
- State of São Paulo, Brazil
Marcelo Dezem Work
- Membership Associate @ (October 2020 - Present)
- Chief Operating Officer @ (April 2022 - Present)
- Executive Director – CEO @ (May 2021 - April 2022)
- Executive Director - COO and IT (Frequent Flyer Program) @ (July 2018 - July 2020)
- Head Executive and Statutory Director – Latam Travel (TAM Viagens) @ (April 2015 - July 2018)
- Direct Sales Executive Director @ (April 2014 - April 2015)
- Executive Director of Network and Fleet Planning @ (January 2010 - April 2014)
- Electronic Channels Director @ (November 2008 - January 2010)
- CCO - Chief Customer Officer @ AGRA Incorporadora (May 2008 - November 2008)
- Business Unit Executive Director @ (June 2006 - May 2008)
- Customer Service Consultant @ (July 2005 - June 2006)
- Customer Services Director at AOL Brazil (Startup) @ (October 1999 - July 2005)
- Marketing and Quality manager @ (January 1998 - September 1999)
- Telemarketing Manager @ (June 1992 - January 1998)
- Trainee @ (January 1990 - June 1992)
Marcelo Dezem Education
- FGV - Fundação Getulio Vargas
MBA (Business Administration and Management, General)
1993-1995 - Centro Universitário do Instituto Mauá de Tecnologia
Bachelor's degree (Eletronics)
1985-1991
Marcelo Dezem Skills
- Project Planning
- Telecommunications
- CRM
- Start-ups
- Call Center
- Key Performance Indicators
- Outsourcing
- Strategy
- Forecasting
- Leadership
- Budgets
- Strategic Planning
- Quality Management
- Product Management
- Management
- Strategic Partnerships
- Team Leadership
- Project Management
- New Business Development
- Contract Negotiation
- Team Management
- Business Strategy
- Customer Experience
- E-commerce
- Sales
- Logistics Management
- Marketing Strategy
- Call Centers
- Customer Service
- Marketing
- Sales Management
- Support Services Management
- Negotiation
- Business Intelligence
- Market Planning
- Customer Satisfaction
- E Commerce
- Planning
- Ruby
- Start Ups
- Business Development
- Support Services
- Diff
- TypeScript
- Key Performance
- C++
- JavaScript
- CSS
- Python
- Design
- Quality Control
- C#
- Troubleshooting
- Business Analysis
- Social Media
- Logistics
Marcelo Dezem Summary
- Marcelo Dezem, based in State of São Paulo, Brazil, is currently a Chief Operating Officer at Eventim Brasil. Marcelo Dezem brings experience from previous roles at BR Angels, Purcom Química and LATAM Airlines. Marcelo Dezem holds a 1993 - 1995 MBA in Business Administration and Management, General @ FGV - Fundação Getulio Vargas. With a robust skill set that includes Project Planning, Telecommunications, CRM, Start-ups, Call Center and more. Marcelo Dezem has 2 emails and 8 mobile phone numbers on RocketReach.
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