Marcelo Bernardo Email & Phone Number

Business Process Senior Manager @ General Dynamics Information Technology

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Marcelo Bernardo Location

São Paulo, SP, BR

Marcelo Bernardo Work

2018 -now Business Process Senior Manager @
2017 -2018 Task Order Manager @
2013 -2017 Senior Operations Manager @
2014 -2015 English Teacher @
2013 -2013 Solutions Manager - Euc Tower Lead @
2010 -2013 Services Project Management Consultant @
2005 -2010 Ito Manager @
2000 -2005 Senior Business Analyst @
1997 -2000 Support Analyst @

Marcelo Bernardo Education

FGV/EBAPE
Masters (Business Administration)
2007-2009
The University Center of FEI
Bachelors (Engineering)
1999-2005
Wagner College
(English)
1998-1998

Marcelo Bernardo Skills

Writing
Consulting
Help Desk Support
Brazilian
Discover
PMO
Core Business
Service Desk
Infrastructure
Sales
Business Reviews
English Teaching
Contractual Obligations
Orienting
Translation
Finance
Large Team
Significance
Business Administration
Gss
Business Requirements
Issue Resolution
Deskside
Management
Briefing
Design
Computer Science
Outsourcing
Security
Key Performance Indicators
Integration
Infrastructure Solutions
Metrics
Business Modeling
Initiation
Spanish
Row
Visa
Towers
Public Speaking
Counting
Csc
Human Resources
Execution
Methodology
Data Center
Detail Oriented
Networking
Languages
Business Services
English
Tests
Reports
Strategy
New Process
Template
Operations Management
Hearing
Managed Services
Training
Point of Contact
Customer Service
Sla
Customer Acceptance
Portuguese
Solution
Gender
Project Management
PMP
System Monitoring
Customizing
Pre Sales
Call Centers
Service Delivery
Controller
Analysis
LATAM
IT Management
Partnerships
Business Continuity Planning
Provisioning
Large Enterprise
IT Outsourcing
RFP
Coordination
On Budget
Configurations
Business Acumen
Applications
Managerial Finance
Communication
Origin
ERP
Strategic Planning
End User Training
Decision Support
Operations
Multi Tenant
Dell Computers
Wipro
P&l Control
GIS
Electrical Engineering
Missions
Sows
Project
Delivers
Golang
Infrastructure Services
Plants
Contractual Agreements
Posts
Facilities Management
Measurements
Engagement
NGOs
Service Levels
Vendor Relationship Management
Latin America
Business Understanding
Standardization
Software Deployment
LinkedIn
Country
Responsibility
Internal Audit
Usa
International
Top Performer
ITIL
Account Management
Brazil
Sizes
Teaching
Process Improvement
Patient Outcomes
Compliance
PMI
Addressing
Customer Experience Management
Professional Services
Proposal Writing
Business Process
Manufacturing
Ecosystem
Deployed
Budgets
SaaS
Controlling
Problem Solving
Global Teams
Conceptual Modeling
Meetings
Delivery
Deployments
Americas
Prototype
Customer Oriented
Incident Management
IT Service Management
Client Service Oriented
Superior Client Service
Software As A Service Saas
Client Services
Service Management
Business Process Improvement
Cloud Computing
IT Operations
Program Management
Software as a Service

Marcelo Bernardo Summary

Marcelo Bernardo, based in São Paulo, SP, BR, is currently a Business Process Senior Manager at General Dynamics Information Technology. Marcelo Bernardo brings experience from previous roles at Csra Inc, CSC, Fisk Centro De Ensino and Wipro. Marcelo Bernardo holds a 2007 - 2009 Masters in Business Administration @ FGV/EBAPE. With a robust skill set that includes Writing, Consulting, Help Desk Support, Brazilian, Discover and more. Marcelo Bernardo has 4 emails and 6 mobile phone numbers on RocketReach.