Marcella Hecht Email
B2B Customer Experience Manager @ Termokir
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Marcella Hecht Location
- Tel Aviv District, Israel
Marcella Hecht Work
- B2B Customer Experience Manager @ (July 2025 - Present)
- B2C CX LEAD @ (October 2023 - March 2025)
- מנהלת מחלקת המטה–חטיבה עסקית @ HOT (January 2013 - March 2023)
- מנהלת תחום תפעול מכירות - חטיבת מכירות @ (January 2011 - January 2012)
- מנהלת פעילות איכות השרות במערך שירות לקוחות @ (January 2009 - January 2011)
- מנהלת קשרי משווקים @ (January 2008 - January 2009)
- מנהלת צוות שרות עיסקי @ (January 2006 - January 2008)
- אחראית תפעול מחלקתית מגזר עיסקי @ (January 2004 - January 2006)
Marcella Hecht Education
- The Open University
Bachelor's degree (Political Science and Government)
1998-2001
Marcella Hecht Skills
- Analytical Skills
- Business Operations
- Business Process Improvement
- Business-to-Business (B2B)
- Consumer Services
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Service Management
- Customer Service Operations
- Leadership
- Onboarding
- Operations Management
- Project Management
- Quality Management
- Retention Programs
- Sales Processes
- Strategic Thinking
- Team Management
Marcella Hecht Summary
- Marcella Hecht, based in Tel Aviv District, Israel, is currently a B2B Customer Experience Manager at Termokir. Marcella Hecht brings experience from previous roles at Cibus | pluxee, HOT, Strauss Group and Cellcom. Marcella Hecht holds a 1998 - 2001 Bachelor's degree in Political Science and Government @ The Open University. With a robust skill set that includes Analytical Skills, Business Operations, Business Process Improvement, Business-to-Business (B2B), Consumer Services and more. Marcella Hecht has 1 emails on RocketReach.
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