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Marcela Sosa Location
Washington, DC, US
Marcela Sosa Work
Director of Operations @ (September 2025 - Present)
Customer Service Manager @ (February 2025 - September 2025)
Branch Manager @ (December 2023 - February 2025)
Office + Service Manager and Customer Relations Manager @ (September 2021 - December 2023)
Director Call Center Operations @ (November 2016 - September 2021)
Assistant Call Center Manager @ Michael and Son Services (February 2007 - November 2016)
Marcela Sosa Skills
Accounting
Air Conditioning
Alternative Solutions
Budgets
Business Development
Business Process Improvement
Business Relationship Management
Call Center Administration
Call Center Development
Client Relations
Coaching
Collaborative Problem Solving
Communication
Computer Operations
Contact Center Management
Contact Center Operations
Contact Centers
Contract Negotiation
Contractors
Critical Thinking
Customer Contact
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Service Training
Customer Success
Customer Support
Data Privacy
Dispatching
Fleet Management
Interpersonal Skills
Leadership
Management
Negotiation
Office Administration
Operations Management
Organization Skills
People Management
Performance Reviews
Problem Solving
Process Scheduler
Product Knowledge
Relationship Development
Resource Allocation
Revenue Management
Sales
Sales Management
Skill Development
Soft Skills
Spanish
System Applications
Team Building
Team Leadership
Teamwork
Time Management
Training
Training and Development (HR)
Written Communication
Microsoft Word
Project Management
Social Media
Public Speaking
Marcela Sosa Summary
Marcela Sosa, based in Washington, DC, US, is currently a Director of Operations at Tiger Fuel Company. Marcela Sosa brings experience from previous roles at Tiger Fuel Company, Sunbelt Rentals, Inc., Loving Air and Kolb Electric. With a robust skill set that includes Accounting, Air Conditioning, Alternative Solutions, Budgets, Business Development and more. Marcela Sosa has 1 emails and 4 mobile phone numbers on RocketReach.
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