Marcela Giannella Email & Phone Number
Customer Operations Director @ Barte
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Marcela Giannella Location
- Chicago, IL, US
Marcela Giannella Work
- 2024 -now Customer Operations Director @
- 2024 -now Advisor @
- 2023 -2024 Director of Operations @
- 2022 -2023 Operations Director - Business Unit: Financial Products @
- 2021 -2022 Head of Post-Sales and CX - Business Unit: Financial Products @
- 2021 -2021 Head of Business Strategy @
- 2020 -2021 S and P Data Operations Lead @
- 2020 -2020 Supply Operations Lead @
- 2019 -2020 Sr. Operations Manager - CommOps and Projects @
- 2018 -2018 People and Performance Sr. Manager @
- 2017 -2018 People and Performance Manager @
- 2015 -2016 Operations Manager @
- 2014 -2015 Product Business Development Manager - at Zocprint @
- 2013 -2014 Online Marketing Intern - at Zocprint @
- 2010 -2011 Consultant @
Marcela Giannella Education
- Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
(Management)
2015-2016 - Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
Bachelor of Business Administration
2010-2014 - WU (Vienna University of Economics and Business) 2012-2012
- ESADE
Masters (Management, Education)
2017 - Copenhagen Business School
Masters (Management, Education)
2016
Marcela Giannella Skills
- IT Escalation
- Consumer Products
- Sales Excellence
- Presentations
- Data analytics
- Strategic Initiatives
- Operational Excellence
- Strategic Planning
- Quality Control
- Customer Satisfaction Management
- Customer Satisfaction
- Customer Driven Decision Making
- Project Management
- Satisfação do cliente
- Quality Auditing
- Training
- Executive Training
- Endomarketing
- Organizational Culture
- Employer Branding
- Recruitment
- People Performance
- Data Analysis
- Operations Strategy
- Customer Experience
- Data Analaysis
- Stakeholder Management
- Leadership
- Communication
- Problem Solving
- People Management
- Change Management
- Process Improvement
- Operations Management
- Estratégia empresarial
- Desenvolvimento empresarial
- Consultoria de gestão
- Planejamento empresarial
- Estratégias de marketing
- Pesquisas de mercado
- Entrepreneurship
- Business Strategy
- Empreendedorismo
- Business Planning
Marcela Giannella Summary
- Marcela Giannella, based in Chicago, IL, US, is currently a Customer Operations Director at Barte. Marcela Giannella brings experience from previous roles at Liri Capital and Loft. Marcela Giannella holds a 2015 - 2016 Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas. With a robust skill set that includes IT Escalation, Consumer Products, Sales Excellence, Presentations, Data analytics and more. Marcela Giannella has 1 emails on RocketReach.
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