Marcel Iking Email
Service Manager @ SLTN
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Marcel Iking Location
- Amsterdam, NH, NL
Marcel Iking Work
- Service Manager @ (May 2023 - Present)
- Operations Manager Cluster Support @ (August 2024 - Present)
- Teamlead a.i. Public Cloud Team @ (April 2026 - Present)
- Manager Support and Onboarding @ (November 2019 - April 2023)
- Expertise Centre Manager @ (November 2018 - August 2019)
- Senior Manager Product Services EMEA @ (January 2014 - January 2017)
- Senior Manager Customer Services EMEA @ (October 2007 - January 2014)
- Director Customer Support (member of MT) @ (October 2004 - September 2007)
- Customer Care Manager @ (March 2003 - October 2004)
- Customer Care Manager @ divine (July 2001 - March 2003)
- Manager Support @ Open Market (March 1998 - June 2001)
- Support Engineer @ (March 1997 - March 1998)
- Software engineer @ "Nederland Haarlem" (March 1990 - March 1997)
Marcel Iking Education
- HTS
(BS Mechanical Engineering)
1984-1988 - MTS Gijsbrecht van Aemstel
(Mechanical Engineering)
1981-1983
Marcel Iking Skills
- Account Management
- Business Intelligence
- CRM
- Channel Partners
- Cloud Computing
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Center
- Disaster Recovery
- Enterprise Software
- Escalation Management
- Go-to-market Strategy
- IT Service Management
- ITIL
- Incident Handling
- Integration
- Leadership
- Managed Services
- Management
- Outsourcing
- Partner Management
- People Management
- Pre-sales
- Product Management
- Professional Services
- Project Management
- Quality Assurance
- SaaS
- Salesforce.com
- Security
- Service Delivery
- Service Management
- Software Development
- Software as a Service (SaaS)
- Solution Architecture
- Solution Selling
- Storage
- Team Leadership
- Technical Support
- Telecommunications
- Unified Communications
- Vendor Management
- Virtualization
Marcel Iking Summary
- Marcel Iking, based in Amsterdam, NH, NL, is currently a Service Manager at SLTN. Marcel Iking brings experience from previous roles at SLTN, Uniserver and Descartes Systems Group. Marcel Iking holds a 1984 - 1988 HTS. With a robust skill set that includes Account Management, Business Intelligence, CRM, Channel Partners, Cloud Computing and more. Marcel Iking has 1 emails on RocketReach.
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