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Marcel Dubois Location
California, United States
Marcel Dubois Work
Director of Customer Support @ (January 2022 - Present)
Director, Support Services @ (August 2013 - January 2022)
Customer Support Manager @ (August 2013 - October 2016)
Manager, Service Engineering @ (October 2006 - March 2013)
Senior Software Engineer @ (August 1998 - October 2006)
Video Systems Integrator and Support Engineer @ Americast Inc (June 1997 - July 1998)
Software Engineer @ (June 1994 - June 1997)
Associate Programmer @ (June 1993 - June 1994)
Marcel Dubois Education
California Polytechnic State University-San Luis Obispo
Marcel Dubois Skills
Salesforce.com Administration
Written Communication
Group Projects
Communication
CSAT
Key Performance Indicators
Process Improvement
Team Building
Leadership
Customer Relationship Management (CRM)
Customer Support
Linux
Team Leadership
Management
Problem Solving
Product Management
Agile Methodologies
Project Management
Troubleshooting
Distributed Systems
Cloud Computing
Scrum
Scalability
System Architecture
Software Design
Software Engineering
Object Oriented Design
Testing
Software Project Management
Data Analysis
Business Process Improvement
Business Process Management
Unix
Perl
Databases
SaaS
C++
REST
Java
Salesforce.com
SQL
Microsoft Office
Team Management
Emotional Intelligence
Team-oriented
Engineering Management
Personnel Management
Cross-team Collaboration
KCS
Trust and Safety
Marcel Dubois Summary
Marcel Dubois, based in California, United States, is currently a Director of Customer Support at Unit21. Marcel Dubois brings experience from previous roles at bluescape.com and Tivo. Marcel Dubois holds a California Polytechnic State University-San Luis Obispo. With a robust skill set that includes Salesforce.com Administration, Written Communication, Group Projects, Communication, CSAT and more. Marcel Dubois has 4 emails and 3 mobile phone numbers on RocketReach.
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